Write a review

Newsletter

Go to business site

Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2416 reviews)

View other Suffolk Building Society, formerly Ipswich Building Society products

4.92

Based on 2,416 reviews, last reviewed 18th Aug 2026

30% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Helpful and informative on opening an ISA for me tod... Helpful and informative on opening an ISA for me today, Reviewed on: 18th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

Visit provider site Read all reviews Write a review

About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

Review Suffolk Building Society, formerly Ipswich Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2416)

Excellent customer service

We visited the Ipswich Branch of Suffolk Buliding Society and were very impressed by the excellent customer service . Amanda dealt with all our issues in a very thorough and professional manner, and spent considerable effort explaining everything to us , despite the fact that our visit had been unscheduled and we had been fitted in as an extra appointment. A very good experience - well done to SBS . Reviewed on: 30th November 2023

Good service

Opening an isa was quick and easy, the service in the branch was pleasant and helpful. I can now also view it on line. Reviewed on: 30th November 2023

Savings

Today we visited Suffolk Building Society to discuss a change of direction for our savings. What a pleasure we were met by Mr Townley who listened and walked us through all the products available. Instead of a daunting experience he made it a pleasure Reviewed on: 27th November 2023

Welcoming and helpful

It was good to be able to go into a branch and speak to someone in person. The staff are friendly and welcoming and the information given was very helpful. I left not only getting things arranged quickly and efficiently but happy to have met such a lovely lady. Reviewed on: 27th November 2023

The Suffolk name at its best

My niece works for the society and I finally got round to opening my savings accounts at the Suffolk today and have got to say how impressed I was with the staff. Customer service at its best, I have not experienced that in a very long time. Just thought they deserve a mention. it was Chloe who opened the accounts, another lady made my sister and I coffee. Which we thought was very welcoming.Not forgetting Benny who greeted us when we arrived. What a great branch. Fantastic service, as well as the great Suffolk name. Reviewed on: 23rd November 2023

Friendly, helpful service

I dropped into the branch without an appointment and was seen immediately and the account I wanted was opened. Reviewed on: 20th November 2023

Opened new account

Great friendly greeting and opened the account we wanted very quickly and efficiently Reviewed on: 20th November 2023

Informative friendly advice

I met with an advisor to open a savings account who explained the various products and answered my questions throughly. The personal service was excellent. Reviewed on: 16th November 2023

We are delighted to be a part of the Society.

We went to the Suffolk Building Society to enquire about a one year cash ISA and were delighted to find that we could open it there and then. Benny was very helpful and dealt with us in a thoroughly professional and friendly way. We are delighted to be a part of the Society. Reviewed on: 14th November 2023

Excellent, Friendly Customer Service

Needed help and advice to transfer ISAs from another provider to Suffolk B S. Michelle, at Mutual House, was extremely helpful, answered all our questions, of which there were many, and completed the paperwork, of which there was a lot, in a very professional and friendly way. Delighted with the visit and outcome. Reviewed on: 9th November 2023

Do you have a different Suffolk Building Society, formerly Ipswich Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Leeds Credit Union 4.17 from 3 reviews
Savings
from Britannia 3.89 from 3 reviews
eSaver
from Danske Bank UK 4.11 from 2 reviews

Want to see more from Suffolk Building Society, formerly Ipswich Building Society?

Mortgages
from Suffolk Building Society, formerly Ipswich Building Society 4.69 from 143 reviews
Home Insurance
from Suffolk Building Society, formerly Ipswich Building Society 4.13 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub