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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

View other Suffolk Building Society, formerly Ipswich Building Society products
4.92
Based on 2,416 reviews, last reviewed 18th Aug 2026
30% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

5

Helpful and informative on opening an ISA for me tod... Helpful and informative on opening an ISA for me today, Reviewed on: 18th August 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2416)

Suffolk Building Society Branch Review

5
Like the savings book, but you could be open longer hours. Reviewed on: 28th July 2023
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Verified Member

the friendliest building society

5
If you are lucky enough to live in Suffolk I recommend you use Suffolk Building Society. The staff are exceptionally friendly and helpful and the financial products are good value. Reviewed on: 27th July 2023
Verified Member's avatar
Verified Member

Great customer service

5
Always fantastic customer service at all branches I visit. Reviewed on: 18th July 2023
Kathryn's avatar
Kathryn

Suffolk Building Society Branch Review

5
The staff was polite and professional. They explained me through the process and answered all questions. Reviewed on: 17th July 2023
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Verified Member

Helping track payments

5
Vicky Enright from the Halesworth Branch was incredibly helpful, when I couldn't go into the branch due to a knew injury and she was so wonderfully helpful and efficient, organising print outs from previous years and highlighting payments I had made. The Suffolk Building Society has an old fashioned personal banking style which is absolutely brilliant ! Reviewed on: 17th July 2023
Mel Rands's avatar
Mel Rands

Incredibly helpful, friendly service

5
I was helped by Benny to get myself a new savings book and withdraw some money, he was incredibly thoughtful and took care to sort everything I needed whilst still being quick and efficient. He even helped me to feel comfortable after our appointment was over and got me some cool water and I sat in their air conditioned waiting area as I'm heavily pregnant and the weather was really getting to me. Over all amazing service! Reviewed on: 8th July 2023
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Verified Member

Suffolk Building Society Branch Review

5
Local and face-to-face with a real person! (not online). Reviewed on: 4th July 2023
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Verified Member

Suffolk Building Society Branch Review

5
Face-to-face transactions. Calm atmosphere. Personal service. No changes needed. Reviewed on: 4th July 2023
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Verified Member

Suffolk Building Society Branch Review

5
I landed at short notice and was treated very well by well informed staff in an efficient manner. Overall a brilliant service. Reviewed on: 4th July 2023
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Verified Member

Suffolk Building Society Branch Review

5
Like that I am able to come into branch, that there's a paying in book and that the staff are friendly. Reviewed on: 29th June 2023
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Verified Member

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