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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2407 reviews)

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4.92

Based on 2,405 reviews, last reviewed 11th Aug 2026

25% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Spoke with jack about adding husband onto the account. Spoke with jack about adding husband onto the account. He took the time to really get to know us and was really helpful. Lovely place to work Reviewed on: 11th August 2026

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2407)

Felixstowe

Good and cheerful service, opening 2 ISAs. Reviewed on: 5th May 2026

Seamless from start to finish.

Seamless from start to finish. Very happy with the service Reviewed on: 5th May 2026

Great service

Lia was vey helpful, polite and answered all my questions in easy terminology. Reviewed on: 2nd May 2026

Gave all the information l required

Gave all the information l required Reviewed on: 1st May 2026

Always reliable, delightful people.

Always reliable, delightful people. Thank you Reviewed on: 1st May 2026

Very helpful and good service

Very helpful and a good polite service Reviewed on: 1st May 2026

ISA pplicationQuick and efficient service

Quick and efficient service at Felixstowe Branch. Reviewed on: 1st May 2026

Ruben was amazing.

Ruben was amazing. They explained things throughly and was extremely friendly and informative. Reviewed on: 30th April 2026

Very helpful

Very helpful in dealing with a dormant account. I was quickly seen and was able to create a new account that met my current requirements and monies were transferred to the new account, a 3 year fixed rate ISA. Reviewed on: 30th April 2026

Ipswich branch

Michelle was friendly, courteous and explained everything fully to me. She answered all my questions with patience and humour, which is always a bonus! Reviewed on: 30th April 2026

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