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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2407 reviews)

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4.92

Based on 2,405 reviews, last reviewed 11th Aug 2026

25% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Spoke with jack about adding husband onto the account. Spoke with jack about adding husband onto the account. He took the time to really get to know us and was really helpful. Lovely place to work Reviewed on: 11th August 2026

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2407)

Kind employee and very informative

Kind employee and very informative Reviewed on: 6th May 2026

Sarah at Saxmundham was extremely helpful

Sarah at Saxmundham was extremely helpful Reviewed on: 6th May 2026

Registering PoA

Very engaging and informative staff which helps navigate through the process; which in this case was for Power of Attorney Reviewed on: 6th May 2026

Opening a new ISA

On this occasion we had a wait for another staff member which is unusual but we were kept informed and offered a drink. Reviewed on: 6th May 2026

Very good service today as always

Very good service today as always Reviewed on: 6th May 2026

Recommended from nationwide, everything was perfect...

Recommended from nationwide, everything was perfect straight forward and easy. Everyone was friendly. Reviewed on: 6th May 2026

Very friendly relaxed staff.

Very friendly relaxed staff. Precise information. All my questions answered at the Hadleigh branch. Reviewed on: 5th May 2026

Great helpful staff at Town branch

Great helpful staff at Town branch Reviewed on: 5th May 2026

My accounts needed time to bring up to date.

My accounts needed time to bring up to date. That was extremely well worked through. changing from one accou t to another was easy and pass book returned within a few days. Nothing seemed too much trouble. It was lovely to be able to come into branch & talk to a real person Reviewed on: 5th May 2026

Tracy has been really helpful in helping me do an AP...

Tracy has been really helpful in helping me do an APS ISA. Reviewed on: 5th May 2026

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