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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1393 reviews)

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4.92

Based on 1,393 reviews, last reviewed 30th Jun 2025

35% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

In branch service review I like dealing in person rather than online. Reviewed on: 30th June 2025

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1393)

Always informative.

Always informative. great advice when investing in savings. Really friendly staff. Been a member over 30 years. Reviewed on: 14th February 2024

they answer the phone swiftly with the upmost curtesy.

they answer the phone swiftly with the upmost curtesy even when busy as they often are. Reviewed on: 14th February 2024

Only remaining "bank" in my town.

As the only remaining "bank" in my town, it is lovely to be able to talk with real people and be able to go in a branch to make transactions. The customer service staff are friendly and helpful and you can take your dog in the branch which makes it super convenient after dog walking. Reviewed on: 14th February 2024

Saving with the Suffolk Building Society

I have been saving with Suffolk Building Society for over twenty five years and have always found both a friendly and helpful service from the staff in Hadleigh, Suffolk. They are always knowledgeable and professional. I have used different savings products over the years including a premier instant passbook account and a one year fixed bonus product, I have also used the society for mortgage purposes and many of my family members have also found the society a reliable home for their savings. The move to on line provision is welcomed and shows that the society is ensuring it continues to meet the needs of members. I cannot think of any negative aspects of the services of the society. Reviewed on: 14th February 2024

Great family values and service.

Great family values and service. Local and loyal. Reviewed on: 14th February 2024

Just a really nice bunch of people in an honest, eth...

Just a really nice bunch of people in an honest, ethical and amazing Society, offering great service and terrific products. Plus, they support environmental products. Reviewed on: 14th February 2024

Visiting the local branch and speaking to the staff...

Visiting the local branch and speaking to the staff and then by telephone with someone you have met is an excellent way of banking. Reviewed on: 14th February 2024

Helpful and knowledgeable staff competitive rates

Helpful and knowledgeable staff competitive rates Reviewed on: 14th February 2024

Local, caring and professional

Professionalism, caring, polite staff. A very helpful and accommodating team. Reviewed on: 13th February 2024

Customer service is excellent.

Customer service is excellent always happy to help. Reviewed on: 13th February 2024

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