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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 2,409 reviews, last reviewed 13th Aug 2026
29% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good communication and service. Good communication and service. Speak with a human. Reviewed on: 13th August 2026
Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2409)

Informative, friendly and Professional

5
No complaints, very good service. Reviewed on: 4th November 2025

Friendly, Helpful, Knowledgeable

5
Cargyn was very friendly and helpful and explained all my options clearly. Lovely person to deal with. Reviewed on: 4th November 2025

Friendly Helpful

5
Friendly and very helpful staff and face to face thinking. Reviewed on: 4th November 2025

Though, Helpful, Friendly

5
Impressed with our advisors preparation of the account and the advice options. Reviewed on: 4th November 2025

Friendly and local

5
Always easy to make appointments to see someone. Reviewed on: 31st October 2025

Local, Friendly, Professional

5
Smooth professional friendly service. Reviewed on: 31st October 2025

In branch service review

5
I was very impressed with the professional service in how my appointment was conducted a very helpful and valuable member of staff. Reviewed on: 31st October 2025

Local, Competitive, Friendly

5
Friendly, local and very helpful. Reviewed on: 31st October 2025

Friendly, local, professional

5
Friendly advice and finance near my home. Face to face service. Reviewed on: 31st October 2025

Informative, friendly and personal

5
Very helpful, patient and friendly. Reviewed on: 31st October 2025

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