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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1598 reviews)

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4.94

Based on 1,598 reviews, last reviewed 2nd Jan 2026

8% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

Five Star Customer ServiceI

I have consistently received excellent customer service from the Suffolk, both in branch and on the telephone. Nothing is ever too much trouble for their staff who are friendly, polite, reassuring and professional. Reviewed on: 2nd February 2024

Moved my savings to Suffolk building society after g...

Moved my savings to Suffolk building society after good recommendations from a family friend and glad I did. Reviewed on: 2nd February 2024

Helpful staff.

Helpful staff. Good rates of interest. Reviewed on: 2nd February 2024

Respecting all and looking forward

Friendly staff, high street location, range of products, helps community, lovely rebranding Reviewed on: 2nd February 2024

My experience Helpful staff.

Helpful staff. Good savings rates. Local branch Reviewed on: 2nd February 2024

Good clear straight forward savings, decent interest...

Good clear straight forward savings, decent interest rates and fair terms Reviewed on: 2nd February 2024

i always enjoy the personal service at our local branch

i always enjoy the personal service at our local branch Reviewed on: 2nd February 2024

Always happy and knowledgeable about products they s...

Always happy and knowledgeable about products they sell or supply. Reviewed on: 2nd February 2024

Very good indeed

Staff are always friendly and on the ball. Reviewed on: 1st February 2024

Friendly and local

It is local, but could be improved by having a drinks machine provided in each branch. Reviewed on: 1st February 2024

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