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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

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4.94
Based on 1,598 reviews, last reviewed 2nd Jan 2026
8% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026
Eddie's avatar
Eddie

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

Friendly, helpful, honest

5
You are able to speak to a person and have time to discuss you requirements. Reviewed on: 1st February 2024
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Verified Member

Friendly, local, helpful

5
I mainly like the fact that it is a local service. Reviewed on: 1st February 2024
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Verified Member

Very customer caring

5
It is friendly, local, and one never has to wait long to be attended to. Reviewed on: 1st February 2024
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Verified Member

Excellent

5
Personal and individual treatment, all staff we dealt with were helpful and charming. Reviewed on: 1st February 2024
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Verified Member

Suffolk Building Society Branch Review

5
The account was easy to set-up and the staff were very helpful. Reviewed on: 31st January 2024
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Verified Member

Suffolk Building Society Branch Review

5
We love the friendliness of the staff, especially Courtney. Good quality to have in smiling all the time and gives the customer the impression that they enjoy their work. She is a credit to the company. Reviewed on: 31st January 2024
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Verified Member

Suffolk Building Society Branch Review

5
Friendly, local branch providing professional, helpful service. Reviewed on: 31st January 2024
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Verified Member

2Y Bond 4.45%

5
We had booked a meeting to on Saturday 27th Jan 2024 with Ben at the Woodbridge Branch. We were very impressed with the way we were treated. We felt special unlike some other Building Societies. We were looking to open a bond and Ben went through the options and the pro's and con's. He was very friendly and spoke at a level we could understand. Anything we were not clear about he explained. We finally decided to open a 2Y Bond at 4.45% which was much better than the Nationwide offering of 2.35%. Ben also helped my wife change her savings account to a better variable interest rate which she was very thankful for. He also offered any help need after the meeting if we were not sure about anything. Worth the hour investment in our time and treated very well. Would recommend if you are looking to invest or save. Reviewed on: 30th January 2024
Kevin P's avatar
Kevin P

Very friendly and helpful.

5
Very friendly and helpful. I was very impressed with the way the time was taken to find out my needs. Plus they are a local business and it’s good to be able to use local companies. Reviewed on: 22nd January 2024
Paul J's avatar
Paul J

Suffolk Building Society Branch Review

5
Could do with ATMs and more branches. Reviewed on: 20th January 2024
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Verified Member

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