Smart Money People Logo
Share this page
Link copied

Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

View other Suffolk Building Society, formerly Ipswich Building Society products
4.93
Based on 1,417 reviews, last reviewed 31st Jul 2025
49% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Available, accomodating and necessary Professional service and welcoming. Face-to-face contact. Accessible for easy transactions. Reviewed on: 31st July 2025
Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou
Visit provider site Read all reviews Write a review

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Suffolk Building Society, formerly Ipswich Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1417)

Suffolk Building Society Branch Review

5
Personal treatment and appreciation of their members. Reviewed on: 23rd March 2023
Verified Member's avatar
Verified Member

Happy, helpful service

5
I have used Suffolk building society since I had a kids savers account. I have stuck with them as they are always so helpful and friendly and will always try their best to help with whatever you need/are looking for. Benji and Dianne are two of the nicest people I've encountered, particularly in customer service. Cannot recommend highly enough. Reviewed on: 17th March 2023
Verified Member's avatar
Verified Member

Suffolk Building Society Branch Review

5
Friendly, personable, knowledgeable member of staff. We were made to feel very comfortable and explanations given clearly when we asked. Excellent customer care. We saw Harvey for our interview, a very courteous, young man. Reviewed on: 15th March 2023
Verified Member's avatar
Verified Member

Suffolk Building Society Branch Review

5
Very friendly and I know who I am. Reviewed on: 10th March 2023
Verified Member's avatar
Verified Member

Suffolk Building Society Branch Review

5
I like the local feel and ethos of the Suffolk. Reviewed on: 10th March 2023
Verified Member's avatar
Verified Member

Suffolk Building Society Branch Review

5
Conveniently local, but could return to Saturday opening. Reviewed on: 10th March 2023
Verified Member's avatar
Verified Member

Suffolk Building Society Branch Review

5
Local, convenient, always friendly and willing to go the extra mile for the customer. Reviewed on: 10th March 2023
Verified Member's avatar
Verified Member

Suffolk Building Society Branch Review

5
Within walking distance of my home, opening hours are excellent, a good range of savings products, staff always friendly and helpful. Reviewed on: 10th March 2023
Verified Member's avatar
Verified Member

old fashioned processes

2
Had a regular savings account for 3 years - could only get one annual statement despite going into a branch to ask for a print out - said it would have to be posted! No online facility at all to manage or view the account so when I closed the account I had to write a letter and wait for a cheque. Try to support local business but this is not efficient for me. Reviewed on: 10th March 2023
Nivalis's avatar
Nivalis
Reply from Suffolk Building Society, formerly Ipswich Building Society Hello, thank you for your review. We are sorry that our service did not meet the standard that we set, and we take all feedback on board in order to better serve our members. We are working on creating a channel for online savings and look forward to sharing updates with members on this soon. Response date: 13th March 2023
Suffolk Building Society Logo
Suffolk Building Society, formerly Ipswich Building Society

Just the Best

5
Always a pleasure to go into a Society building which is actually open and be greeted by friendly, helpful staff. Reviewed on: 6th March 2023
Verified Member's avatar
Verified Member

Do you have a different Suffolk Building Society, formerly Ipswich Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Suffolk Building Society, formerly Ipswich Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill