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Suits Me: Personal account reviews

View other Suits Me products
4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli
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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12146)

Very good app to use and it’s very easy to...

5
Very good app to use and it’s very easy to use the app Reviewed on: 4th March 2025
Amjid A's avatar
Amjid A

Sort problems out swiftly and efficiently

5
Sort problems out swiftly and efficiently Reviewed on: 4th March 2025
Norman 's avatar
Norman

Easy to set up.

4
Easy to set up. Transfer fees are hefty but it is a reliable online bank. Reviewed on: 4th March 2025
Lewis C's avatar
Lewis C

Easy to use love it,communication is on point

5
Easy to use love it,communication is on point Reviewed on: 4th March 2025
Spirit's avatar
Spirit

Well, This is the only bank that accept those with C...

4
Well, This is the only bank that accept those with CIFAS markers, I thought I had one but I checked and I don't. Although You cannot top up the card via post office, it is only paypoint and you can only activate the card on the app. Reviewed on: 4th March 2025
meow's avatar
meow

App functions

4
Very good , app freezes sometimes , not a fan of having to put a reference to transfer money to an individual Reviewed on: 4th March 2025
Hayleigh's avatar
Hayleigh

Great fast customer service they go above and beyond

5
Great fast customer service they go above and beyond Reviewed on: 4th March 2025
Alysha D's avatar
Alysha D

Suits me is absolutely diabolical,in December every...

1
Suits me is absolutely diabolical,in December every suits me card holder was required to use a new card sent out to us, we'll we are now in March and my new card still isn't working, customer service don't speak a word of English, I have emailed everyday and called everyday and it still isn't rectified. Waiting time to speak to customer service Mon to Fri at least 1 hour, Reviewed on: 4th March 2025
Jon H's avatar
Jon H
Reply from Suits Me We’re really sorry to hear about your experience, and we understand how frustrating this must be. The card transition should have been smooth, and we regret that this hasn’t been the case for you. If your card is still not working, please email us at [email protected] with your details, and we’ll prioritise resolving this for you. Response date: 4th March 2025
Suits Me Card reviews
Suits Me

Very good customer service all round !

5
Very good customer service all round !! Reviewed on: 4th March 2025
SN 's avatar
SN

Best bank account.

5
Best bank account. Use for everyday use Reviewed on: 4th March 2025
Emily R's avatar
Emily R

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