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Suits Me: Personal account reviews

4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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3%
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1%
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2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12146)

I got my transactions done easily.

5
I got my transactions done easily. Reviewed on: 4th March 2025

If there are any issues, suits me deals with it the...

5
If there are any issues, suits me deals with it the same day, instantly Reviewed on: 4th March 2025

I am Happy to my Suits me account thank you.

5
I am Happy to my Suits me account thank you. Reviewed on: 4th March 2025

Absolutely shocking customer service !

1
Absolutely shocking customer service !! After being made to have a new account which I told them I did not want as it caused too much inconvenience my new card comes and I can no longer buy anything online , spoke to a manager that told me it’s my job to contact the merchants to ask why payment wasn’t being accepted , told her that it isn’t just the 1 merchant it wasn’t working with it was multiple !! She said I’ll look into it and contact them and get bk to you ! (She hasn’t) I have spent hours trying to get through after waiting an hour a time I put the phone down ! I have sent multiple emails I just get ignored avoid at all costs !!! Reviewed on: 4th March 2025
Reply from Suits Me We're really sorry for the frustration you've experienced, and we completely understand how inconvenient this situation has been for you. This is not the level of service we aim to provide, and we apologise for any lack of communication on our end. If your issue is still unresolved, please email us at [email protected] with your details, and we’ll make sure this is looked into as a priority. We truly appreciate your patience and your feedback, which helps us improve our service. Response date: 4th March 2025
Suits Me Card reviews
Suits Me

it was an okay experience

4
it was an okay experience, they held my money safely Reviewed on: 4th March 2025

Very kind and high speed for contactless.

4
Very kind and high speed for contactless. Reviewed on: 4th March 2025

I really love the experience any problems I had I go...

5
I really love the experience any problems I had I got them solved I have my wages paid in never had a problem Reviewed on: 4th March 2025

Haven’t used my card for a while but handy to...

5
Haven’t used my card for a while but handy to have Reviewed on: 4th March 2025

Innovation and speed in electronic banking services...

5
Innovation and speed in electronic banking services and powerful support Reviewed on: 4th March 2025

A very security wise bank that helps people who mayb...

5
A very security wise bank that helps people who maybe are having difficulty opening a new account. It's easy to use easy the open and up until now have had no problems Reviewed on: 4th March 2025

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