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Suits Me: Personal account reviews

View other Suits Me products
4.55
Based on 12,149 reviews, last reviewed 11th Jun 2026
25% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

a good company for future investment advice Vey helpful polite and informative caring also Reviewed on: 11th June 2026
Craig T 's avatar
Craig T

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli
Visit provider site Read all reviews Write a review

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

Review Suits Me: Personal account now

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Suits Me Personal account reviews (12149)

I had a great experience and customer service was wo...

5
I had a great experience and customer service was wonderful. Keep up the good work. Reviewed on: 4th March 2025
Grace 's avatar
Grace

Improve your service

2
Being on hold for 2 hours plus. I’m not happy with the service I’ve received from you. There’s too many fees. Reviewed on: 4th March 2025
Naseim O's avatar
Naseim O
Reply from Suits Me We’re really sorry to hear about your experience. Waiting on hold for that long is frustrating, and we completely understand your concerns about fees. We want to make things easier for you and would love the opportunity to help. Please reach out to us at [email protected]. Response date: 4th March 2025
Suits Me Card reviews
Suits Me

Made my life easier and hassle free

5
Made my life easier and hassle free Reviewed on: 4th March 2025
Waqar 's avatar
Waqar

I got my transactions done easily.

5
I got my transactions done easily. Reviewed on: 4th March 2025
Aminu M's avatar
Aminu M

If there are any issues, suits me deals with it the...

5
If there are any issues, suits me deals with it the same day, instantly Reviewed on: 4th March 2025
HJ's avatar
HJ

I am Happy to my Suits me account thank you.

5
I am Happy to my Suits me account thank you. Reviewed on: 4th March 2025
Marek T's avatar
Marek T

Absolutely shocking customer service !

1
Absolutely shocking customer service !! After being made to have a new account which I told them I did not want as it caused too much inconvenience my new card comes and I can no longer buy anything online , spoke to a manager that told me it’s my job to contact the merchants to ask why payment wasn’t being accepted , told her that it isn’t just the 1 merchant it wasn’t working with it was multiple !! She said I’ll look into it and contact them and get bk to you ! (She hasn’t) I have spent hours trying to get through after waiting an hour a time I put the phone down ! I have sent multiple emails I just get ignored avoid at all costs !!! Reviewed on: 4th March 2025
lindsey ward's avatar
lindsey ward
Reply from Suits Me We're really sorry for the frustration you've experienced, and we completely understand how inconvenient this situation has been for you. This is not the level of service we aim to provide, and we apologise for any lack of communication on our end. If your issue is still unresolved, please email us at [email protected] with your details, and we’ll make sure this is looked into as a priority. We truly appreciate your patience and your feedback, which helps us improve our service. Response date: 4th March 2025
Suits Me Card reviews
Suits Me

it was an okay experience

4
it was an okay experience, they held my money safely Reviewed on: 4th March 2025
rumaysah s's avatar
rumaysah s

Very kind and high speed for contactless.

4
Very kind and high speed for contactless. Reviewed on: 4th March 2025
S Kim's avatar
S Kim

I really love the experience any problems I had I go...

5
I really love the experience any problems I had I got them solved I have my wages paid in never had a problem Reviewed on: 4th March 2025
Paul H's avatar
Paul H

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