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Suits Me: Personal account reviews

View other Suits Me products
4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli
Visit provider site Read all reviews Write a review

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

Review Suits Me: Personal account now

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Suits Me Personal account reviews (12146)

Very poor customer service.

1
Very poor customer service. you ring and ring and get no answer, no Apple Pay so got so frustrated after loosing money I would not recommend Suitsme to anyone! Engage was by far superior! Reviewed on: 4th March 2025
Paul R's avatar
Paul R
Reply from Suits Me We're sorry to hear about your experience and understand how frustrating it must have been. Due to a high volume of calls, our wait times have been longer than usual, and we sincerely apologize for any inconvenience this has caused. If you haven’t already, please email us at [email protected] and our team will do their best to assist you as soon as possible. Response date: 4th March 2025
Suits Me Card reviews
Suits Me

10/10 app

5
10/10 would recommend to anyone, easy to apply for and easy for in app use………………………………………………………………….10/10 Reviewed on: 4th March 2025
Eduard M's avatar
Eduard M

Good but long wait time to get back to you...

3
Good but long wait time to get back to you Reviewed on: 4th March 2025
Joao sequeira's avatar
Joao sequeira

Fantastic

5
I really like itt .I'm recommend it to everyone Reviewed on: 4th March 2025
Csikos's avatar
Csikos

Wery goog exelent am very happy for suit me

5
Wery goog exelent am very happy for suit me Reviewed on: 4th March 2025
Ilona b's avatar
Ilona b

When I came in UK only Suits Me bank helped me to op...

5
When I came in UK only Suits Me bank helped me to open an account. I am with this bank from 2020.Thanks !!!! Reviewed on: 4th March 2025
Rita C's avatar
Rita C

i enjoy this experience because if there is ever an...

5
i enjoy this experience because if there is ever an issue with my account which rarely there is they customer service team are fast to sort it out! Reviewed on: 4th March 2025
Deborah L's avatar
Deborah L

Good value, Good Support, Good App

5
Suits Me has provided me great value and service, originally a member of Contis Bank the account switched over to Suits Me, this switch had the potential to be a disaster but was very smooth with great communication. Their app is laid out clearly and when I have needed to contact their customer support they have been helpful. Reviewed on: 4th March 2025
Ed H's avatar
Ed H

My experience with suits me is great

5
My experience with suits me is great highly recommend Reviewed on: 4th March 2025
Lee's avatar
Lee

I am totally happy with the service and quality and...

5
I am totally happy with the service and quality and hardworking customer service team to make your problem easy . Reviewed on: 4th March 2025
Gary J's avatar
Gary J

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