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Suits Me: Personal account reviews

View other Suits Me products
4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli
Visit provider site Read all reviews Write a review

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12146)

Very reliable, helpful, organise and brilliant

5
Very reliable, helpful, organise and brilliant Reviewed on: 4th March 2025
K's avatar
K

Amazing customer service always each time I call I g...

5
Amazing customer service always each time I call I get sorted straight away Reviewed on: 4th March 2025
Leigha A's avatar
Leigha A

Support taking too long to answer.

3
Support taking too long to answer. App is lagging Reviewed on: 4th March 2025
Niks 's avatar
Niks

no problems but it would be nice to be able to use m...

5
no problems but it would be nice to be able to use my phone to pay for bits instead of having to get the card out all of the time Reviewed on: 4th March 2025
Peter 's avatar
Peter

Excellent service through out.

5
Excellent service through out. Courteous and supportive help Reviewed on: 4th March 2025
Jerry G's avatar
Jerry G

Hi myself Gursahib singh I open my suits me account...

5
Hi myself Gursahib singh I open my suits me account 6 months ago they are very friendly customers service they explain wt I ask them very polite nicely and I open account for my wife also very good oll over 100% keeped up and good luck Reviewed on: 4th March 2025
Gursahib Singh 's avatar
Gursahib Singh

Great customer support, Lauren helped me a lot get s...

5
Great customer support, Lauren helped me a lot get setup on Suits Me, not had any problems since. Couldn’t recommend enough. Reviewed on: 4th March 2025
Dylan A's avatar
Dylan A

The call wait is too long to speak to someone.

4
The call wait is too long to speak to someone. And even the call back takes days or even up to a week to be responded to as we speak i am waiting for a call back for more than a week and still no response Reviewed on: 4th March 2025
Julia Brown's avatar
Julia Brown

natural account

3
Natural Cut cost charge withdraw and transfer Reviewed on: 4th March 2025
Fetouh Enab's avatar
Fetouh Enab

I love my bank account!

5
I love my bank account! So good and amazing customer service I'm so happy I switched to this bank from a previous one. Reviewed on: 4th March 2025
Molly d's avatar
Molly d

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