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Suits Me: Personal account reviews

View other Suits Me products
4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli
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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12146)

Friendly service fast and very helpful in response t...

5
Friendly service fast and very helpful in response to any queries Reviewed on: 4th March 2025
Jay g's avatar
Jay g

Good customer service, the team helped me log back i...

5
Good customer service, the team helped me log back into my account. Reviewed on: 4th March 2025
Ben's avatar
Ben

Recently become a customer and it's amazing

4
Recently become a customer and it's amazing Reviewed on: 4th March 2025
Terlita c's avatar
Terlita c

I love have this bank as it good 4 me thank u have a...

5
I love have this bank as it good 4 me thank u have a nice day Reviewed on: 4th March 2025
Junior l's avatar
Junior l

I always have good responses...

5
I always have good responses when contacting suits me service Reviewed on: 4th March 2025
Malin S's avatar
Malin S

Great phone app, very easy to use, fast 24/7 emergen...

5
Great phone app, very easy to use, fast 24/7 emergency service from SM. Instant transfers. Very low cost without the hassle and sneaky charges you get from mainstream banks. Love it! Reviewed on: 4th March 2025
Marc C's avatar
Marc C

I havent had one issue with suits me other than pend...

5
I havent had one issue with suits me other than pending transactions but I understand the wait times process and understand it's not there fault due to verification Reviewed on: 4th March 2025
James b's avatar
James b

I have not experienced any problems with my account...

5
I have not experienced any problems with my account which I opened in September 2023 Reviewed on: 4th March 2025
Joni 's avatar
Joni

Very good thanks very much and thanks

5
Very good thanks very much and thanks Reviewed on: 4th March 2025
MAJID 's avatar
MAJID

I have only had a brief interaction with the custome...

5
I have only had a brief interaction with the customer service and it was sub standard. They charge too much for transactions Reviewed on: 4th March 2025
Mitchell c's avatar
Mitchell c

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