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Suits Me: Personal account reviews

View other Suits Me products
4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli
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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12146)

They are straight forward.

5
They are straight forward. I love the support team service. They are always there when you need them. Thank you Reviewed on: 4th March 2025
Marcia R's avatar
Marcia R

Fantastic service very friendly a great bank

5
Fantastic service very friendly a great bank Reviewed on: 4th March 2025
Terry S's avatar
Terry S

I have lovely experience.

5
I have lovely experience. Is easy to manage. Customer service is very good Reviewed on: 4th March 2025
Imdad A's avatar
Imdad A

Really good bank experience is excellent

5
Really good bank experience is excellent Reviewed on: 4th March 2025
Jade h's avatar
Jade h

Customer service .

5
Could do with improving waiting times on customer service Reviewed on: 4th March 2025
Richard M's avatar
Richard M

Excellence

5
Whenever there’s a problem and it rare but no one is perfect everything has been dealt with swiftly and effectively bringing a fantastic direct result and always exceeding expectations. Reviewed on: 4th March 2025
Martyn anthony's avatar
Martyn anthony

quick and easy to use

5
quick and easy to use, It has become part of my regular financial management , i use it to transfer money to my son and try and regulate his spending Reviewed on: 4th March 2025
keith wyness's avatar
keith wyness

I recommend it

5
The staff are respectful and the transactions are easy. Reviewed on: 4th March 2025
awad e's avatar
awad e

The Hidden Gem

5
Since opening my Suits Me account, I have received nothing short of great service. I have already recommended this bank to friends and family and they are all using it alongside or as their main account. I’ve had no issues since joining. Couldn’t ask for more. Reviewed on: 4th March 2025
James B's avatar
James B

I've had a split experience with suits me, as it's t...

4
I've had a split experience with suits me, as it's taken days sometimes to get through to customer service but when I have got through everything is pretty quickly delt with. Staff are nice and friendly and very helpful Reviewed on: 4th March 2025
Katie 's avatar
Katie

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