Smart Money People Logo

Suits Me: Personal account reviews

4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

Review Suits Me: Personal account now

Help others make smarter decisions by sharing your own experience. Write a review

Suits Me Personal account reviews (12146)

Very good bank and save and easy to use

5
Very good bank and save and easy to use Reviewed on: 14th January 2025

I recently had an experience with Suits Me Bank, and...

4
I recently had an experience with Suits Me Bank, and I wanted to share my thoughts. Overall, I found the service to be quite user-friendly and efficient. The application process was straightforward, and I appreciated the clear instructions provided throughout. One of the standout features was the customer support. I had a few questions regarding my account, and the staff were responsive and helpful, ensuring I felt valued as a customer. The online banking platform was also intuitive, making it easy to manage my finances and track my spending. However, I did encounter a minor issue with the app's performance at times, which could be improved for a smoother experience. Despite this, my overall impression of Suits Me Bank is positive. They offer a solid banking solution, especially for those looking for a modern and accessible option. I would recommend them to others looking for a reliable banking experience. Reviewed on: 14th January 2025

Had loads of issues over the summer and FB was aligh...

1
Had loads of issues over the summer and FB was alight with unhappy customers. Now they are changing account numbers and sort codes and issuing new cards. Such a faff Reviewed on: 14th January 2025
Reply from Suits Me Thank you for your feedback. We understand that recent changes may feel like an inconvenience, but they’re part of essential improvements to enhance our service. If you need any help with the transition, please don’t hesitate to reach out to our support team at [email protected] Response date: 4th February 2025
Suits Me Card reviews
Suits Me

I enjoy having a suits me card account which fulfils...

5
I enjoy having a suits me card account which fulfils my needs and is very easy to use Reviewed on: 14th January 2025

Easy to use, staff are always friendly, and they use...

5
Easy to use, staff are always friendly, and they use a great call me back system. The app is very easy to use, moving money is easier then ever, Reviewed on: 14th January 2025

I have been a suits me customer for over 2 years and...

5
I have been a suits me customer for over 2 years and cannot fault at all their customer service skills through to the app interface. Reviewed on: 14th January 2025

I am happy to be with suits me , the saff gives an e...

5
I am happy to be with suits me , the saff gives an excellent customer service. The staff are polite and one of the exceptional thing suits me does is when a customer doesn't use the product for some time they take their time to call to check up on that person it shows they care . Reviewed on: 14th January 2025

I’ve been with Suits me for about two years now and...

5
I’ve been with Suits me for about two years now and I haven’t had a single problem it’s fantastic and reliable I love that fact I can freeze and unfreeze my account at anytime and how the customer service is friendly and reliable. Reviewed on: 14th January 2025

Brilliant

5
Excellent service.all time customer service help me.quick transfer Reviewed on: 14th January 2025

not bad its good but sttranger

3
not bad its good but stranger this Reviewed on: 14th January 2025

Review Suits Me: Personal account now

Help others make smarter decisions by sharing your own experience. Write a review