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Suits Me: Personal account reviews

View other Suits Me products
4.73
Based on 12,148 reviews, last reviewed 20th Feb 2026
400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Never a dull moment always interacting with customers Never a dull moment always interacting with customers Reviewed on: 20th February 2026
Abike A's avatar
Abike A

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli
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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12148)

The customer service was fantastic.

5
The customer service was fantastic.They really dealt with my issued very well.There was a issue when my card wasn't working and I was panicking and I got hold of someone very quickly over the phone and I was told not to panic and there were technical issues and after a few hours it would be all fine.That put me at ease and at that point I was so pleased to be with suits me as a customer and told alot of my friends about it and will be joining suits me in the future.I highly recommend suits me as one of the best banks out there with out a showdown if a dought. Reviewed on: 20th April 2025
francis 's avatar
francis

Constant telephone calls and poor service

2
Constant telephone calls asking why I’m not using the account etc Reviewed on: 20th April 2025
Si's avatar
Si

Has been and amazing experience and would recommend...

5
Has been and amazing experience and would recommend to anyone Reviewed on: 20th April 2025
Christopher f's avatar
Christopher f

Excellent

5
I think it’s a really good bank only down fall is charging to send your own money Reviewed on: 20th April 2025
Shauni n's avatar
Shauni n

Everything is amazing no complaints whatsoever.

5
Everything is amazing no complaints whatsoever. From customer service to using my bank day to day, everything is spot on. Any issues I’ve had suits me customer services have always been great at providing the right help for me Reviewed on: 20th April 2025
Ameer B's avatar
Ameer B

10/10 excellent service and customer care.

5
10/10 excellent service and customer care.Best online banking Reviewed on: 20th April 2025
Sam's avatar
Sam

Good service and good customer service

4
Good service and good customer service Reviewed on: 20th April 2025
Kofi B's avatar
Kofi B

Very good and very nice sometimes very

5
Very good and very nice sometimes very Reviewed on: 20th April 2025
D Ursache 's avatar
D Ursache

Staff always there to help when needed

5
Staff always there to help when needed Reviewed on: 20th April 2025
Harvey's avatar
Harvey

Best decision ever!!

5
After an awful experience with a very unreliable high street bank, switching to Suits Me was the best decision I ever made! Reviewed on: 20th April 2025
Rebecca W's avatar
Rebecca W

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