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Suits Me: Personal account reviews

View other Suits Me products
4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli
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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12146)

Easy to manage

5
Since opening my Suits Me account, I have had a smooth experience Reviewed on: 8th February 2024
Maria S's avatar
Maria S

They've been a good company to work for

4
They've been a good company to work for Reviewed on: 8th February 2024
Funky Kong's avatar
Funky Kong

Great customer service.

5
Great customer service. If I ever have a problem or a question I get straight through to a very helpful human being. Reviewed on: 8th February 2024
Joe's avatar
Joe

EXCEPTIONAL CUSTOMER SERVICE

5
It was easy setting up a suits me account and i got my card delivered really fast. Their customer service have done a really good job providing exceptional service whenever you reach out to them with the Customer Care Advisor always making it a point of duty to resolve any of your complaints. Reviewed on: 8th February 2024
CHIDI O's avatar
CHIDI O

The person I spoke to in customer service, was very...

5
The person I spoke to in customer service, was very helpful and solved my issue quickly and efficiently. Reviewed on: 8th February 2024
Bill's avatar
Bill

Simple and perfect for me

5
Everything is simple and laid out well, allowing me to have an account that's right for me Reviewed on: 8th February 2024
Chris E's avatar
Chris E

Good cashback offers.

5
Good cashback offers. I do the bulk of my shopping at Sainsburys and the cashback is a great bonus saving with the current cost of living, definitely worth using if you shop at any of the cashback partner stores. Reviewed on: 8th February 2024
Geena S's avatar
Geena S

brilliant service

5
excellent service does exactly what it says it would Reviewed on: 8th February 2024
Matthew 's avatar
Matthew

Excellent customer service without the awkwardness

5
Excellent customer service without the awkwardness Reviewed on: 8th February 2024
Derry H's avatar
Derry H

Easiest way to open an account.

5
Easiest way to open an account. Very happy with Suits Me. Reviewed on: 8th February 2024
Yasmina J's avatar
Yasmina J

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