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Suits Me: Personal account reviews

Name: Personal account
Rating: 4.73 (12146 reviews)

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4.73

Based on 12,146 reviews, last reviewed 26th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

10%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026

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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

Review Suits Me: Personal account now

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Suits Me Personal account reviews (12146)

Mr O Osikorobia

Long time suits me user account for frozen for my protection as good banks do and got rectified out of office hours I will be keeping and recommending suits me to friends and family god bless suits me. Reviewed on: 18th September 2022

Suite me card are thieves. They should not be online at all. They deceive people

l used the card for 2 months and they blocked it. l was getting all my salary on that card. There was money in the card £1242.82. After phoning them several times , they told me my account was under review. l had no money to purchase food and other essentials. What l think they should be stopped advertising their cards. This is no how you treat people with their money. l urge the government can intervene to such brutality. Reviewed on: 17th September 2022

Bad

Awful. I used the card for 2 months and spent over 3000£ but one day they just blocked my card with money on it and stopped replied to my messages. I sent them documents which they need but they don't reply for a few days. I haven't violated any of their terms and conditions .Operators also says nothing. Suits me CAN JUST TAKE ALL YOUR MONEY ONE DAY AND LEAVE YOU CASHLES. Be very careful. Reviewed on: 25th August 2022

Do not open this account

3 hours after opening the account it was frozen and I had no access to my funds, the compliance team do not reply in fact its taken 4 days to get a response. We are only talking £400 but mid month I can not afford to be without that. The phone line rarely rings its always busy. I am certain that this wil be a front page headline soon everyone losing there money. Its a scam Reviewed on: 21st August 2022

Your money isnt safe here. AVOID AT ALL COSTS

Stolen 6,000 of cash from me didn't return it avoid at all costs for your own sanity Reviewed on: 15th July 2022

Avoid like the plague - I've had to claim MY money back via Small Claims Court.

Avoid like the plague - I've had to go to the Small Claims Court to retrieve MY money. I thought this bank was fine until they started freezing my account after every transaction. No suspicious transactions whatsoever, nor did I report anything. Then out of nowhere I get told my account is closing and to tell them what account I want my money sent to. Seeing as I had all my money in my Suits Me account, I replied on the same day with my alternative account details. A week later, with no response from their compliance department whatsoever, I found myself having to use a foodbank just to feed my children. Why? Because this company are not giving me my money back. I've provided everything to them including the source of the funds in my account via payslips. So here we are, 2+ weeks later and I've had to issue a claim for my money via the Small Claims Court. All this would have been avoided if they had just transferred MY money to my alternative bank account. 1 week after the claim they still haven't responded to it, it's as if they want a CCJ against their company. You'd think they'd be bending over backwards to resolve it, in reality all they need to do is give me MY money back...something which would take about 2 minutes at most? My advice to anyone - AVOID THIS COMPANY LIKE THE PLAGUE. I should have know they were dodgy the minute they start charging you to make bank transfers etc...something which is free with any normal bank. Don't make the same mistake I did. Reviewed on: 29th June 2022

Worst company ever

They are bastards they steal your money, my experience with this bank is horrendous. They blocked my account for none specific reason, asking me for bank statements from other people who sending me money? Why ? Also this company will financially ruin you . Because they steal your money and won’t give it back, and you end up like homeless! If I could I will blow up this company cause this bastards just bring you hard live situation. Reviewed on: 24th June 2022

Cannot get money out due to being reviewed

Have been banking with them for a little while and everything was going okay until last Friday went to get money transferred and said there was a error my account is under review by the complaints team and have a 3 year old to supply for and now cannot get any access to my account and won't tell me the reason why or out me on to complaints team Reviewed on: 13th June 2022

Fraudulent company avoid

Reported for theft of my 139 pounds, told I'd get it back not had it tons bad reviews on them on google twitter etc , Reviewed on: 9th June 2022

False Advertising

Their advert on the London Underground starts with “Need a new bank account?” - on the same advert in the small print it goes on to say “…this is not a bank account and is not covered by FSCS deposit protection”. False advertising to lure in customers. Avoid like the plague. Stick with real banks. Reviewed on: 12th May 2022

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Suits Me: Personal account reviews

200% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Suits Me: Personal account now

Suits Me Personal account reviews (12146)

Mr O Osikorobia

Suite me card are thieves. They should not be online at all. They deceive people

Bad

Do not open this account

Your money isnt safe here. AVOID AT ALL COSTS

Avoid like the plague - I've had to claim MY money back via Small Claims Court.

Worst company ever

Cannot get money out due to being reviewed

Fraudulent company avoid

False Advertising

Review Suits Me: Personal account now

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