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SumUp: Card Reader reviews

4.38
Based on 96 reviews, last reviewed 8th Feb 2023
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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87%
4 star
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0%
3 star
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2 star
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13%

Latest highest rating:

5

Great service cheap rates Very happy with the service, very effective as long as you have a good internet network. Quick transfer from card reader to bank account, no delays ov... Read more Reviewed on: 8th February 2023
Laclasselondon's avatar
Laclasselondon

Latest lowest rating:

1

Treated like a criminal 2 weeks asking me for my online presence when I told them I don't have a website and then to be told for security reasons they terminated my profile, ... Read more Reviewed on: 19th December 2022
sergio pereira's avatar
sergio pereira

About this product

SumUp Card Reader reviews (96)

Review of the SumUp, Card Reader:

Terrible customer service

1
Terrible customer service, not very helpful. Would not recommend this company to anyone. Nothing but trouble and shocking service. Not helpful at all. Reviewed on: 25th October 2022

Joke of a company

1
Froze my account for two days and said if I need the money they would refund my customers and I can ask them for a cheque or cash! How would you feel if you was refunded your payment then I call and ask for the cash up front, this is a Mickey mouse company and should be shut down not give any award. Reviewed on: 30th March 2021

The best

5
They're literally a life and money saving! Reviewed on: 29th March 2021

Amazingly simple to use - it just works!

5
The SumUp terminal and banking system is. so straightforward to use, allowing merchants to focus on what they do best. Reviewed on: 23rd March 2021

Efficient, fantastic customer Service

5
Wonderful company, brilliant customer service and free WebShop which has given my business stability during the Pandemic. 5* all round Reviewed on: 22nd March 2021

Muy buena opcion

5
Transmite confianza a los usuarios. Reviewed on: 22nd March 2021

Best method to pay

5
I was in a shop there were many people for paying. They had only one pos near the cash desk so I figured that I had to waste much time for paying, but suddenly a shop assistant get out from the desk and going between the costumers she taking the payments from everyone around with a sumup pos mobile... It was great, simply and fast Reviewed on: 20th March 2021

The Best Online Firm

5
To me they are the best for my business very easy to work on and super fast with everything they do wow amazing thank you very much SumUp Reviewed on: 18th March 2021

Innovative and excellent

5
I have used Sum Up for a few years now. I have no idea what I would do without them now - from their natty card machines to online payment and invoicing - they really do provide a complete solution for payments. They innovated and expanded their provision to make online payments so simple when it was needed last in 2020. I really do think they are great. Reviewed on: 4th March 2021

A better way to get paid

5
The minimalist and elegant design and first impression 100% matches the usability. It's super easy to set up and use. Reviewed on: 17th February 2021

Looks professional but easy to use

5
When you are a sole trader is the beauty services industry then looking professional to your clients is important, and giving them the option to pay by debit or credit cards is a must these days - clients expect it! Using SumUp makes the whole process easy, and the SumUp Air looks professional but also attractive on your counter. I would highly recommend them as payments made by clients come into your bank account so swiftly. I would highly recommend SumUp Air and all their other hardware to any new business owner. Reviewed on: 11th February 2021