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SumUp: Card Reader reviews

4.38
Based on 96 reviews, last reviewed 8th Feb 2023
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
4 star
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0%
3 star
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0%
2 star
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0%
See only 1 star reviews
13%

Latest highest rating:

5

Great service cheap rates Very happy with the service, very effective as long as you have a good internet network. Quick transfer from card reader to bank account, no delays ov... Read more Reviewed on: 8th February 2023
Laclasselondon's avatar
Laclasselondon

Latest lowest rating:

1

Treated like a criminal 2 weeks asking me for my online presence when I told them I don't have a website and then to be told for security reasons they terminated my profile, ... Read more Reviewed on: 19th December 2022
sergio pereira's avatar
sergio pereira

About this product

SumUp Card Reader reviews (96)

Review of the SumUp, Card Reader:

Terrible customer service

1
Terrible customer service, not very helpful. Would not recommend this company to anyone. Nothing but trouble and shocking service. Not helpful at all. Reviewed on: 25th October 2022

Low cost easy to use card payments no contract

5
Easy to use and customise products for sale. Easy export for analysis. No contract so with covid closures no monthly bill. Support team excellent. Great for a small trader. Reviewed on: 18th January 2021

Great product, looking forward to it help my business grow in 2020.

5
I run my business on a part time basis, around other commitments and also live in a rural village and even in nearest town there is no access to banking cash. So my SUMUP card reader is great for when I provide therapy services or sell my products at Fairs. I have already referred the Basketball Association members to get these to help gathering annual membership subs easier. As the audit info sent to your email is brilliant too. Reviewed on: 29th January 2020

Brilliant!

5
As a small business - my sum up machine is a god-send! It’s SO easy to use, makes selling at markets a breeze, and was really reasonably priced to purchase. Reviewed on: 23rd January 2020

Scam

1
I was a customer of SumUp's client, a bike rental shop in Spain. I was due a refund of a security deposit of 100 EUR on 9/11/2019. I got their sms with link that the refund was made, but it never arrived. SumUp took 100 EUR from the shop and then charged back the original 114 when I asked my bank to investigate. So the shop list 214, I lost 100 Eur. The issue is still pending, SumUp does not reply. Reviewed on: 21st January 2020

best FinTech company

5
Fast, no hidden taxes and contracts, just easy to use Reviewed on: 16th January 2020

Best payment provider with a lot of potential

5
Continuous improvements over the years as well as an impressive growth makes Sumup the best payment provider in the UK market. Reviewed on: 15th January 2020

Affordable and supportive

5
SumUp offers a unique and affordable payment method which allows businesses to grow at their own pace. This is absolutely ideal for a small/medium company and an invaluable opportunity for the business to focus on it's growth, rather than worry about money from the early days! I would recommend SumUp as a company and product to all small businesses who want freedom to do business with confidence and piece of mind. Good luck SumUp Reviewed on: 15th January 2020

Good card reader

5
Have had my reader for a couple of months. Easy to use Reviewed on: 14th January 2020

Great service!

5
I'm happy with the very easy setup and great support Reviewed on: 14th January 2020

What an amazing company

5
Helpful customer services speedy delivery Reviewed on: 13th January 2020