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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1258 reviews)

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4.98

Based on 1,258 reviews, last reviewed 31st May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Excellent service from Arun and Chelsea. Excellent service from Arun and Chelsea. Reviewed on: 31st May 2025

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage Broker reviews (1258)

Excellent support and guidance to buy a first home

Andy and Lauren provided an excellent service from the start of the process right through to the end. They were knowledgeable and answered all our questions effectively and efficiently. The portal that was set up for us to use was an invaluable resource. Nearly 6 months on and my son is very happy in his first home. Reviewed on: 16th February 2023

Fantastic

Nothing was too big or small Lauren was so incredible and always helped where she could! We would recommend 100% Reviewed on: 16th February 2023

Outstanding communication and service

I was a single person and was looking to buy the home I rented. After trying a couple of mortgage brokers with no joy, I found Tembo during an internet search. I was impressed by the ratings they had received on Google so decided to contact them. I wasn't optimistic until various conversations and reassurance from Tembo that obtaining my first mortgage was doable. They managed to find me the best possible deal to suit my income and even when my adviser wasn't able to make contact, someone else from the company stepped in. They were friendly, positive and super speedy in securing me my very first mortgage and kept in regular contact throughout even when conveyancing of my property was underway. They were always available if I had questions, I had many! They did not judge, even though I asked some silly questions, they reassured me that no question was silly! Amazing company, amazing people! would highly recommend to anyone, especially those buying their first home :) Reviewed on: 16th February 2023

Amazing Service!!

I cannot recommend Tembo money enough! Especially Gemma & Abbey. Amazing service throughout! Won’t be going anywhere else when in need of a mortgage broker again. Reviewed on: 16th February 2023

Efficient and PROFESSIONAL

Quick to respond, with friendly, professional advice. Reviewed on: 16th February 2023

Highly recommend

Tembo have been very helpful from start to finish with my mortgage on my first home. Thank you very much! Reviewed on: 16th February 2023

awesome and beyond

I could only tell the frustrations and stress that applying for a mortgage could give to us. Our mortgage advisors are helping us in the best possible way and even beyond. We are very happy customers and I couldnt emphasize to highly recommend this to anyone looking to buy there house. Reviewed on: 16th February 2023

Got us a mortgage when no one else could!

We were struggling to get approved for a mortgage due to my partner being self-employed & therefore having a lower income during the covid pandemic. We got in touch with Tembo who were able to get us a mortgage really quickly. Just such peace of mind! Reviewed on: 15th February 2023

Super helpful and knowledgable

I tried dozens of lenders and brokers and kept getting let down. Tembo were able to help me buy my first home when it was starting to seem impossible. Reviewed on: 15th February 2023

Amazing!!!!

Absolutely amazing, dedicated service!! Never experienced a more determined and loyal company. Reviewed on: 15th February 2023

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