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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2827 reviews)

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4.95

Based on 2,827 reviews, last reviewed 15th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2827)

We had a great experience as first time buyers new t...

We had a great experience as first time buyers new to mortgages and had all the information explained to us as we made our choices Reviewed on: 4th March 2026

Super helpful and fast

Chelsea and Leah were super helpful and replying super fast to all my enquiries! Reviewed on: 4th March 2026

Great expertise to keep you near-stress free!

I have been saving with Tembo for a nukber of years and was unware of the complete service they offered. The customer service and support provided by Jodie and Jason was fantastic. The process of choosing an appropriate mortgage package and then guiding me and my partner through the application process was very clear and smooth, allowing us to be near steess free! Reviewed on: 4th March 2026

Olivia & Chelsea AMAZING !!

Olivia & Chelsea were amazing throughout the whole process. I was u sure if I would even be able to gain mortgage on my own, however Olivia was incredible sourcing lenders etc and then Chelsea when application was submitted. Thank you both so much, you do know what this means !!! Reviewed on: 4th March 2026

Great experience. Fast offer.

Ben & Amy helped me and my partner secure a mortgage on our first home. They were knowledgeable, walked us through the process clearly, and secured us a mortgage offer very quickly by being pro-active to queries from the bank. Recommend highly. Reviewed on: 4th March 2026

Ashley and Christiana were incredible.

Ashley and Christiana were incredible. We had quite a complex case and they were so good at keeping us up to date throughout the process. Reviewed on: 4th March 2026

Amazing & Stress Free

One of the things you're told in life is buying a house can be extremely stressful, thankfully due to Tembo Money and in particular Kane Garrett & Callum Doherty I haven't experienced any stress whatsoever. The whole process from start to finish has been easy and hassle free. They have both kept me fully informed every step of the way, explained things in a simple way and made the whole experience a joy as opposed to daunting and nerving. Any and all questions that I had were answered promptly and with more information than asked for sometimes which helps to answer any further questions you may have had. If you are looking for an easy and stress free mortgage broker. I highly recommend Tembo Money. I doubt you can ask for Kane or Callum to deal with your case but you'll be extremely happy if you get them. Thanks again Kane & Callum. Reviewed on: 3rd March 2026

Thank you Eddie and Christianna

I worked with Eddie and Christianna who were both great. Communication was prompt and regular and everything went very smoothly. It was easy to upload all the initial documents, I received our DIP and mortgage options (and mortgage approval) quickly. Overall, a great experience. Reviewed on: 3rd March 2026

Amy and Henry were very attentive and supportive fro...

Amy and Henry were very attentive and supportive from start to finish Reviewed on: 3rd March 2026

It's been a pleasure dealing with Tembo from the ver...

It's been a pleasure dealing with Tembo from the very beginning - they've been friendly, efficient and helpful throughout the entire process. Paul Herbert and Tia Amos in particular have been especially deserving of 'above and beyond' service. Reviewed on: 3rd March 2026

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