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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2807 reviews)

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4.98

Based on 2,807 reviews, last reviewed 30th Apr 2026

436% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Both Olivia and Chelsea were great. Both Olivia and Chelsea were great. Kept us informed at all stages sending email follow ups if we weren’t available by phone and answering all questio... Read more Reviewed on: 30th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2807)

Tembo were great getting me my mortgage as an FTB -...

Tembo were great getting me my mortgage as an FTB - it was clear and concise and I would recommend them to everyone Reviewed on: 22nd January 2026

Helped us get out of a scrape!

Quick response to enquiry, good communication and thorough research resulting in a new mortgage. Reviewed on: 22nd January 2026

Great service!

Great experience would highly recommend Reviewed on: 22nd January 2026

Helps you take control of your plans!

Found the whole experience really empowering and pretty much stress free. Everything was managed very well, quick service, and loved that everything could be done online. I really appreciated the personal touches and have already recommended Tembo to others. Reviewed on: 22nd January 2026

Exceptional service from Elly and Jess from Tembo

I had an excellent experience working with Elly and Jess as my mortgage brokers. They were fantastic from start to finish — proactive, fast, and incredibly easy to work with. When the original mortgage provider unexpectedly changed their terms late in the process, Elly and Jess immediately stepped in, found an alternative lender, and even secured a deal better than the original one. Their knowledge and professionalism really shone through during what could have been a stressful moment. Both were helpful, informative, and always quick to respond. They made the entire process smooth and straightforward, and I felt completely supported throughout. I’d highly recommend Elly and Jess to anyone looking for expert, reliable mortgage advice. Reviewed on: 22nd January 2026

Great customer service, friendly and clear advice

Harvey was a great advisor, he provided a friendly service and explained everything clearly. Responses were always very prompt too, it made the whole process a better experience! Great value for money too. Reviewed on: 22nd January 2026

Excellent service.

Mortgage advisor and broker were great. Excellent communication and advice. Reviewed on: 22nd January 2026

Excellent support from Tembo for 1st time buyers.

Excellent support from Tembo for 1st time buyers. I cannot rate tembo enough they were supportive throughout our mortgage application journey open to any questions, and made the process as painless as possible. Only slightly complaint is changing our key contact a few times which meant some re explaining. Reviewed on: 22nd January 2026

Just amazing support from start to finish.

Just amazing support from start to finish. Went to the end of the earth to help us secure our mortgage under our difficult circumstances (missed payments and credit card debt) would recommend to anyone looking for a mortgage broker! So grateful to Rob & Chelsea for their support. Reviewed on: 22nd January 2026

As a first time buyer, I honestly could have asked f...

As a first time buyer, I honestly could have asked for a better team to work with than the ones from Tembo, helped me all the way Reviewed on: 22nd January 2026

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