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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2821 reviews)

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4.95

Based on 2,821 reviews, last reviewed 28th Jun 2026

69% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent team We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind. Reviewed on: 28th June 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2821)

So happy with Tembo money

I decided to try Tembo money on a whim after seeing it advertised on my instagram. As a first time buyer I didn’t even know where to start but we decided to set up our first call with Dom (mortgage advisor) who was absolutely fantastic. He took the time to thoroughly go through our finances, listen to our wants/needs and find us the best mortgage deal and explain exactly the steps we would need to go through, he was very good at keeping in contact and replying to emails and he made the whole process less stressful. Once we decided on which mortgage product to use, Chelsea became our case manager and was also excellent. She managed communication between myself and the mortgage broker which was great as this process was slightly more stressful leading up to the mortgage offer acceptance as they demanded lots of paperwork. Chelsea handled all of this and finally let us know that our mortgage offer had been accepted! We move into our flat this week, Dominic and Chelsea thank you so much!!!! Reviewed on: 27th April 2025

Best broker in all of the UK, best rates, products a...

Best broker in all of the UK, best rates, products and their customer service is outstanding especially in the customer success department Reviewed on: 27th April 2025

Excellent service from Jack Dolphin and Chelsea Park...

Excellent service from Jack Dolphin and Chelsea Parkins. Good communication and attention to detail, so a process was straightforward and made easy. Recommended. Reviewed on: 24th April 2025

Dominic and Chelsea were incredibly helpful througho...

Dominic and Chelsea were incredibly helpful throughout my mortgage process. Despite a slight snag, their excellent communication and support ensured everything was resolved smoothly. Highly recommend their services! Reviewed on: 23rd April 2025

Fast and knowledgeable

Callum and Jo were amazing and so professional and knowledgeable with sorting our BTL mortgage out in a very quick and hasle free process. They were both very quick at answering our questions, sometimes in the most impossible times, which we didn't expect from them at all. Thank you Guys!! Reviewed on: 23rd April 2025

Contractor mortgage made easy.

Contractor mortgage made easy. All through the process Hayley and Jessica guided us and kept us up to date with key information in a timely manner and made sure we knew exactly what we needed to provide at each stage of the process. As a contractor, it was proving difficult to get a mortgage direct from the banks, but Hayley's prior experience with contractors meant the process was as smooth as possible. Couldn't be happier with the service and would recommend to all. Reviewed on: 23rd April 2025

First time buyer recommended

As a first time buyer, I was apprehensive knowing what to do and when, but Jack and Chelsea were really patience and helped guide me through the process with ease. Tembo provides regular communication, good knowledge and works alongside you to give you the best value for your money. Would definitely recommend. Reviewed on: 22nd April 2025

First-time buyers

As first-time buyers, we were a bit nervous, but Jack and Chelsea made the whole process so much easier. They were friendly, patient, and incredibly helpful every step of the way. We couldn’t have asked for better support! Reviewed on: 22nd April 2025

Brilliant service

Brilliant service, Paul and Jess helped us throughout the remortgaging application and answered any questions we had. Would 100% use again. Reviewed on: 22nd April 2025

Exceptional service.

Exceptional service. Found the best deal possible and were a lot better then my previous mortgage advisor. Reviewed on: 22nd April 2025

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