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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2821 reviews)

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4.95

Based on 2,821 reviews, last reviewed 28th Jun 2026

69% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent team We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind. Reviewed on: 28th June 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2821)

Great Service

Excellent communication, great service, attention to details and overall, a wonderful experience with the Tembo team especially working with Rob and Jessica. Reviewed on: 11th February 2025

Grace and Callum at Tembo are amazing

Grace and Callum did for us what other brokers said wasn't possible and they did it without a fuss and so quickly. We are a somewhat unusual case and they took everything we told them under consideration and got us a mortgage offer with one of big banks at a better rate than we can find elsewhere. They've also continually checked in with us following the offer, have been willing to repeatedly check whether our rate has changed and informed us whenever they have heard from the lender. The team are Tembo are fantastic and I will recommend them to anyone. Reviewed on: 11th February 2025

A huge thank you to Bethany Lawrence and Callum Dohe...

A huge thank you to Bethany Lawrence and Callum Doherty for everything you have done for us by making our dream become a reality. They are genuinely invested in helping you and efficiently communicate every step of the process, keeping you regularly updated. I would highly recommend these guys to anyone looking to get a mortgage. Reviewed on: 11th February 2025

Rob and Jess were absolutely fantastic, speedy respo...

Rob and Jess were absolutely fantastic, speedy responses to every query and made sure we got the best options. Reviewed on: 11th February 2025

Ruth and Jessica were very helpful and gave a great...

Ruth and Jessica were very helpful and gave a great service, Ruth made sure when one lender could not provide the full amount I required, she found another that could. I have my mortgage offer with Natwest and am on my way to purchase my house. Thank you Ruth and Jess for all you have done. Reviewed on: 10th February 2025

Dominic and Chelsea both went above and beyond to he...

Dominic and Chelsea both went above and beyond to help me and my wife get the mortgage for our first home providing extremely helpful insights and tips and keeping us up to date throughout the whole procedure couldn't of asked for a better team thank you very much! Reviewed on: 10th February 2025

Kurt and Callum were amazing!

Kurt and Callum were amazing! I’m a first time buyer and the whole process was made so easy. I couldn't recommend them enough, they answered all my questions and provided all the extra support I needed whether it was mortgage related or not. My offer on the house was accepted quite late in the day but it was no problem for Kurt, he had my mortgage offer ready by the evening. Thank you both Reviewed on: 10th February 2025

Can’t fault Tembo.

Can’t fault Tembo. Amazing team, responsive and friendly! questions were never left unanswered and really quick to get my offer out :) Reviewed on: 10th February 2025

I had a fantastic experience working with Olivia at...

I had a fantastic experience working with Olivia at Tembo on my mortgage application. She was incredibly informative throughout the entire process, ensuring I understood each step and answering all my questions with clarity and patience. Her attention to detail and proactive communication made the experience smooth and stress-free. I truly appreciate her professionalism and support, and I highly recommend Olivia to anyone looking for expert mortgage assistance. Thank you for making this process so seamless! Reviewed on: 10th February 2025

Great service

Ruth and Jess helped us purchase our first home. They were incredibly thorough and consistently communicated with us every step of the way, answering our (many) questions. This level of communication made us feel supported and informed throughout the entire process. Highly recommend Tembo's services! Reviewed on: 10th February 2025

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