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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2812 reviews)

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4.98

Based on 2,812 reviews, last reviewed 7th May 2026

302% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Super helpful service Abbey and Geraldine were super helpful in getting our mortgage sorted. It was a great reassurance to know they were always looking to find the best op... Read more Reviewed on: 7th May 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2812)

Ruth and Jess are excellent, great service.

Ruth and Jess are excellent, great service. Reviewed on: 28th January 2025

Professional , supportive and outstanding service

Professional and felt supported throughout not just a number. Advice was excellent nothing was too much trouble and I did not feel like a number. Never felt I was a bother when o asked a question. Would have no hesitation in recommending you. Reviewed on: 27th January 2025

Excellent service- Thank you so much

Joe and Chelsea have been amazing from start to getting us the mortgage offer. Nothing was too much trouble and helped us so much.. Reviewed on: 27th January 2025

Good job Paul

Paul was knowledgeable, friendly and made the experience much better. Reviewed on: 27th January 2025

Excellent Service

Great service Kept up to date at every stage. Reviewed on: 27th January 2025

As a first time buyer I found the advice and guidanc...

As a first time buyer I found the advice and guidance from Tembo very straight forward. Lucy and Chelsea was super helpful. I wanted to secure a house before Christmas and without people from Tembo that work during holidays I would miss it! Reviewed on: 27th January 2025

Outstanding customer care and service from start to...

Outstanding customer care and service from start to end… Joe Brighton and Chelsea Parkins were quite simply, fabulous! They were informative, patient, friendly and always contactable… we’ve just received our mortgage offer and we are so grateful for all their hard work. Joe, exceeded our expectations of a broker… thank you so much! Reviewed on: 27th January 2025

Faultless.

Faultless. Very friendly and quick to respond to any queries. Reviewed on: 27th January 2025

Friendly and responsive service

Matt and Jess have been so helpful throughout, they are responsive and friendly and have made the process as easy as it can be. Reviewed on: 27th January 2025

Tip Top Experience from Tembo!!

As soon as i initially spoke to Ruth, her longstanding knowledge of the mortgage came across immediately. i felt very confident that Ruth would source the best mortgage deal for my personal circumstances, which she did in a quick and efficient manner! At stage 2 leading up to the issue of the mortgage offer, Jess was attentive and efficient and also knowledgeable! Reviewed on: 27th January 2025

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