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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2825 reviews)

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4.95

Based on 2,825 reviews, last reviewed 17th Aug 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Amazing service Manny and Abbey have been amazing with responding to queries. Approachable and super helpful. Reviewed on: 17th August 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2825)

Amazing experience with securing a mortgage offer

I had a fantastic experience with Paul securing me a mortgage offer at best rate, he is very knowledgeable and experienced. I had great support and communication from Jessica that helped speed up the process of getting an offer and guidance from Lauren on insurances I should take with my mortgage. Paul, Jessica and Lauren are a fantastic team and I highly recommend them. Reviewed on: 30th January 2025

Incredibly helpful and fast.

Incredibly helpful and fast. Bethany worked on our case at any hour, answered all our many questions clearly and patiently. Our mortgage application went through in a week, it couldn't have gone any better. Callum then took over equally quickly. Reviewed on: 29th January 2025

Thank you Callum!

I’ve had an absolutely amazing experience dealing with Callum. His customer service is excellent and I felt so much ease through the whole process thanks to Callum. Reviewed on: 29th January 2025

Excellent & reliable, quick to respond

Excellent & reliable, quick to respond Reviewed on: 29th January 2025

Ruth, Jess and Lauren were amazing.

Ruth, Jess and Lauren were amazing. They explained everything really well. They were flexible when my situation changed mid purchase. They are free for NHS staff which is amazing. I am very happy with the service provided. The mortgage broker I used previously pushed me to take a rate I did not want but I felt fully listened to and in control. Reviewed on: 29th January 2025

Excellent experience with Grace and Callum.

Excellent experience with Grace and Callum. Reviewed on: 29th January 2025

Tembo have helped us find the right mortgage for our...

Tembo have helped us find the right mortgage for our first home. They were with us every step of the way, through 2 failed purchases and finally through our successful purchase. They gave us great advice and explained things in detail but without the jargon and were on hand to answer all of our questions. Reviewed on: 29th January 2025

Helpful summary of market situation

Reading your reviews is very interesting and helpful Reviewed on: 29th January 2025

Brilliant service

Katelyn and Abbey were absolutely brilliant from start to finish. We were first time buyers and they guided us all the way through the process start to finish. They even went out of their way to help us with solicitor issues near exchange. Truly can’t reccomend Tembo enough Reviewed on: 28th January 2025

Amazing service from Paul Herbert

I had a great experience with Paul Herbert, he talked me through every step and was really helpful Reviewed on: 28th January 2025

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