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Tembo Money: Mortgage Broker reviews

4.98
Based on 2,812 reviews, last reviewed 7th May 2026
302% increase in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Super helpful service Abbey and Geraldine were super helpful in getting our mortgage sorted. It was a great reassurance to know they were always looking to find the best op... Read more Reviewed on: 7th May 2026
Martin's avatar
Martin

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage Broker reviews (2812)

Outstanding Service! Highly Recommend!

5
I had the pleasure of working with Paul Herbert as my mortgage advisor, and I can confidently say he delivered an outstanding service. From the very beginning, Paul was approachable, knowledgeable, and proactive in addressing my needs. What impressed me most was his ability to simplify complex processes and guide me through every step with clarity and patience. He was always available to answer my questions and went the extra mile to ensure everything was handled efficiently and stress free. Paul's expertise and attention to detail made a significant difference, and I felt confident knowing I was in good hands. I couldn’t have asked for a smoother experience. If you’re looking for a trustworthy, professional, and client-focused mortgage advisor, I highly recommend Paul! Reviewed on: 27th January 2025

Friendly always available from beginning and quick r...

5
Friendly always available from beginning and quick response when mortgage application has to be renewed Reviewed on: 27th January 2025

As a first time buyer, Tembo were very helpful

5
As a first time buyer, Tembo were very helpful throughout the process. All communications were clear and frequent. Reviewed on: 27th January 2025

Great Service

5
Answered all my questions with clarity giving very valuable and useful information. Reviewed on: 27th January 2025

Enjoyable experience

5
From my very first contact with Tembo it was very different from other brokers. They called me back when they said they would, explained what the call would entail, were clear in their communication and I felt like I was part of the process. They explained everything in an easy to understand way which put me at ease and made the experience more enjoyable. Reviewed on: 27th January 2025

With and Jess were fantastic!

5
With and Jess were fantastic! Looked after me from the very start, I felt in safe hands. Reviewed on: 27th January 2025

Ruth and Jess were very professional

5
I have have been in contact with both Ruth and Jess on different occassions and found them both to be very professional.They have patiently expalined everyting to me in depth and I knew exactly what I was getting. I am one for asking lots of questions in which they had no problem making me feel at ease. I would most certainly recommend them as their professionalism, care and patience was excellent. Reviewed on: 27th January 2025

Ruth and Jess were outstanding from start to finish.

5
Ruth and Jess were outstanding from start to finish. Professional whilst being friendly and approachable and nothing was ever too much bother. They went above and beyond for every step throughout the process, ensuring it was stress free. Reviewed on: 27th January 2025

Ruth and Jess are great, always friendly and good se...

5
Ruth and Jess are great, always friendly and good service Reviewed on: 27th January 2025

Excellent customer service

5
Paul Herbert and Jessica Eley managed my case and I couldn’t be more satisfied with the service they provided me with. They made what was quite an anxious time all the more easier since they were with me every step of the way. Communication was excellent, I was updated every step of the way and they were both lovely people to deal with. They helped me get my offer even when I was starting to lose hope. Reviewed on: 27th January 2025

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