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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2825 reviews)

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4.95

Based on 2,825 reviews, last reviewed 17th Aug 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Amazing service Manny and Abbey have been amazing with responding to queries. Approachable and super helpful. Reviewed on: 17th August 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2825)

Outstanding customer care and service from start to...

Outstanding customer care and service from start to end… Joe Brighton and Chelsea Parkins were quite simply, fabulous! They were informative, patient, friendly and always contactable… we’ve just received our mortgage offer and we are so grateful for all their hard work. Joe, exceeded our expectations of a broker… thank you so much! Reviewed on: 27th January 2025

Faultless.

Faultless. Very friendly and quick to respond to any queries. Reviewed on: 27th January 2025

Friendly and responsive service

Matt and Jess have been so helpful throughout, they are responsive and friendly and have made the process as easy as it can be. Reviewed on: 27th January 2025

Tip Top Experience from Tembo!!

As soon as i initially spoke to Ruth, her longstanding knowledge of the mortgage came across immediately. i felt very confident that Ruth would source the best mortgage deal for my personal circumstances, which she did in a quick and efficient manner! At stage 2 leading up to the issue of the mortgage offer, Jess was attentive and efficient and also knowledgeable! Reviewed on: 27th January 2025

Outstanding Service! Highly Recommend!

I had the pleasure of working with Paul Herbert as my mortgage advisor, and I can confidently say he delivered an outstanding service. From the very beginning, Paul was approachable, knowledgeable, and proactive in addressing my needs. What impressed me most was his ability to simplify complex processes and guide me through every step with clarity and patience. He was always available to answer my questions and went the extra mile to ensure everything was handled efficiently and stress free. Paul's expertise and attention to detail made a significant difference, and I felt confident knowing I was in good hands. I couldn’t have asked for a smoother experience. If you’re looking for a trustworthy, professional, and client-focused mortgage advisor, I highly recommend Paul! Reviewed on: 27th January 2025

Friendly always available from beginning and quick r...

Friendly always available from beginning and quick response when mortgage application has to be renewed Reviewed on: 27th January 2025

As a first time buyer, Tembo were very helpful

As a first time buyer, Tembo were very helpful throughout the process. All communications were clear and frequent. Reviewed on: 27th January 2025

Great Service

Answered all my questions with clarity giving very valuable and useful information. Reviewed on: 27th January 2025

Enjoyable experience

From my very first contact with Tembo it was very different from other brokers. They called me back when they said they would, explained what the call would entail, were clear in their communication and I felt like I was part of the process. They explained everything in an easy to understand way which put me at ease and made the experience more enjoyable. Reviewed on: 27th January 2025

With and Jess were fantastic!

With and Jess were fantastic! Looked after me from the very start, I felt in safe hands. Reviewed on: 27th January 2025

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