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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1258 reviews)

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4.98

Based on 1,258 reviews, last reviewed 31st May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Excellent service from Arun and Chelsea. Excellent service from Arun and Chelsea. Reviewed on: 31st May 2025

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage Broker reviews (1258)

Great service

Lucy and Chelsea provided an excellent and efficient service. Quick, easily advised on documents needed. Communicated clearly. Reviewed on: 4th March 2025

My experience was personally reassuring and professi...

My experience was personally reassuring and professional Reviewed on: 4th March 2025

Good communication, efficient, friendly and no hassle.

Good communication, efficient, friendly and no hassle. Reviewed on: 3rd March 2025

Luke and Elly

Luke and Elly were brilliant from start to finish Luke was thorough in getting all the information needed to get a speedy mortgage application approved Elly was very helpful when going through the application both were very responsive Reviewed on: 3rd March 2025

Elly and Luke were absolutely amazing

Elly and Luke were absolutely amazing very helpful, speedy and helped us a lot. Explained everything in detail and quick with responding Reviewed on: 3rd March 2025

Jason and Jodie were absolutely brilliant.

Jason and Jodie were absolutely brilliant. They helped with every step of the way and made everything so easy. Lots of uploading documents - but it was all made clear and fuss free! Thank you both so much, will always recommend. Reviewed on: 3rd March 2025

Helena and Jodie absolutely fantastic!

Helena and Jodie absolutely fantastic!!! From start to finish, 5 star service I can’t recommend them enough what an asset to TEMBO!!! Reviewed on: 3rd March 2025

Tembo , Elly and Faye

Myself and my wife found our dream property and it was all down to Elly and Faye at Tembo that made our dream a reality. They were so helpfull and extremely quick to respond to questions and queris throughout the whole process. Thankyou so much, i will be using Tembo again Reviewed on: 3rd March 2025

First time buyers - mortgage experience

We spoke with Olivia and Chelsea at Tembo and I cannot recommend them enough. Everything from booking in regular calls, taking the time to explain every detail and every possible option for us, keeping in touch over email to check in about how we were feeling - they were super informed, generous with their time, and just lovely people. For someone who was very nervous about the whole process, they put me at ease and made me feel empowered to make the right decision for myself and my partner. Reviewed on: 3rd March 2025

Amazing service throughout

Tembo have been amazing throughout the process of buying my first home. My circumstances weren't straightforward, but Olivia was my mortgage advisor and she was so patient and helpful. There were several phone calls and updates over the course of a year as my circumstances changed and I was weighing up several different options. Olivia was always willing to run through the different options available to me and once I decided what I wanted to do she was able to secure me a great mortgage deal. My case was then passed to Chelsea who was super helpful throughout the rest of the process. This is my first time buying a home so I didn't know the steps or what to expect. Chelsea was very responsive, answering any queries promptly and linking in with the solicitors to keep everything on track. I would 100% recommend Tembo to friends and family and would use them again myself if moving house or remortgaging. Reviewed on: 3rd March 2025

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