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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1728 reviews)

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4.98

Based on 1,728 reviews, last reviewed 3rd Mar 2026

46000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Fantastic service Mortgage advisors Gemma and Jess are great. Made the process so smooth and communicated so well. Reviewed on: 3rd March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1728)

Review of the Tembo Money, Mortgage Broker:

Would highly recommend Tembo.

Would highly recommend Tembo. Fae, Faye, and Elly were incredibly friendly and professional throughout and made what could have been a very stressful experience a breeze. We were not expecting to get a mortgage offer issued so soon, but the process was a lot faster than expected thanks to those at Tembo. Reviewed on: 8th April 2025

Remortgage

The whole remortgage process was clearly explained at every step and the outcome was exactly what we were looking Thank you so much Andy and Callum Reviewed on: 2nd February 2026

They overcame obstacles on my behalf that I wouldn’t...

They overcame obstacles on my behalf that I wouldn’t have been able to do on my own. Reviewed on: 2nd February 2026

Jessica & Gemma are a credit to tembo!!

From start to finish Jessica and Gemma have gone above and beyond to make this such an exciting new chapter, always kept us in the loop and I always felt reassured they were staying on top of everything at such a scary time being a first time buyer Reviewed on: 2nd February 2026

Excellent Customer Service

Jodie and Saul were very helpful with my mortgage application more so when we encountered complications along the way. We eventually succeeded in securing a great deal. Reviewed on: 2nd February 2026

Harvey and Abbey were great.

Harvey and Abbey were great. Abbey kept us really well informed and Harvey was patient with us and explained everything really well. We had a great experience. Reviewed on: 2nd February 2026

Professional, reliable, and easy to work with.

Professional, reliable, and easy to work with. Poppy and Helena from Tembo made the mortgage process straightforward and kept us informed throughout. Would absolutely recommend. Reviewed on: 2nd February 2026

Service & Efficiency

The service was top class, quick, easy and efficient. They took time to understand our situation and worked around our affordability. When i challenged that i found a cheaper rate through a different website, they explained to me very specifically and honestly with all the calculations the reason that product wasn't right for me. I will definitely recommend them in future to family and friends. Reviewed on: 2nd February 2026

Responsive, friendly, knowledgeable, helpful

We've had nothing but great service from James and Poppy at Tembo! They're responsive, friendly, knowledgeable, and always so helpful. I'd recommend Tembo to any first time buyers as it's made the process nice and smooth for us! Reviewed on: 2nd February 2026

Tembo were helpful from the very beginning and gave...

Tembo were helpful from the very beginning and gave us all the information we needed as first time buyers and gave us good advice and felt like we could trust what we were being told. The process progressed quickly thanks to our Broker Glen & case manager Callum. We always felt like we were a priority and were always on the lookout so save us money by getting us the best deal. Reviewed on: 1st February 2026

Great experience as first time buyers

We were both first time buyers and did not know anything about buying a home. Charlotte and Poppy guided us throughout the process, answered every question we had and carefully reviewed our documents to ensure our application would be successful and quick, which it was! They were both very communicative and easy to reach (answered typically within 1 working day, sometimes even less). We would highly recommend Tembo, especially if you have a savings account with them as this amazing service was free of charge. Thank you so much Charlotte and Poppy for making what can be a stressful experience as seamless as possible. Reviewed on: 1st February 2026

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