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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2812 reviews)

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4.98

Based on 2,812 reviews, last reviewed 7th May 2026

293% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Super helpful service Abbey and Geraldine were super helpful in getting our mortgage sorted. It was a great reassurance to know they were always looking to find the best op... Read more Reviewed on: 7th May 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2812)

Fantastic experience throughout

Fantastic experience dealing with Kurt as mortgage advisor and Callum as our case manager. They made the whole process as stress free as possible and were always in hand to answer any queries. I was doubtful as to whether I could secure a mortgage with my current circumstances but Kurt found a great package for us and we now have the keys to our new home! Reviewed on: 20th January 2025

Couldn’t be happier with the wholw process

Matt and Jess were excellent throughout the whole process… great communication knowledgeable and helpful Couldn’t be happier Reviewed on: 20th January 2025

Jess and Hayley from Tembo have been excellent!

Jess and Hayley from Tembo have been excellent! Incredibly quick with responses and really helpful. Would highly recommend Reviewed on: 20th January 2025

A fantastic service where they will go above and bey...

A fantastic service where they will go above and beyond in order to accommodate your current work situations. Whether this be temporary contracts or full time Reviewed on: 20th January 2025

Highly recommend

I’m extremely happy with the service I received. The team provided quick responses throughout, making the entire buying process smooth and stress-free. They also simplified the mortgage process, ensuring everything was clear and easy to manage. Highly recommend! Reviewed on: 19th January 2025

knowledgeable and professional

I have been dealing with Richard Birchall in Customer Success and he has been brilliant in answering my questions, he has been very knowledgeable and professional. I’m about a year out from buying a property so haven’t spoken to a mortgage advisor yet. Reviewed on: 19th January 2025

Big thumbs up for Tembo - thanks Matt and Jess

My first conversation with Matt was over a weekend during Christmas. Now that’s dedication. I’d been told a week before Christmas my first choice of lender had downgraded my affordability leaving me at risk of not being able to purchase my new home (it took 5 weeks to be told this). My income details weren’t quite standard but Matt was confident he could help. Within 48hrs I had a mortgage offer in place with a mainstream lender at a competitive interest rate. Jess was also amazing, she spent time on the phone with the lender explaining my circumstances and as a result I can now buy my new home. Quite literally life changing stuff- thanks Matt and Jess Reviewed on: 18th January 2025

I have had valuable, honest and relevant service fro...

I have had valuable, honest and relevant service from Paul and Jessica at Tembo. They have done more than could be expected of them. Reviewed on: 17th January 2025

Grace and Callum smashed it out of the park.

Working with Grace and Callum has been an absolute delight. Thoughout the process Grace has supported me in taking seriously my situation as a first time buyer, including my situation with some light history with Adverse Credit. She appreciated my position and the level of concern i had given i was purchasing at modern auction and committing myself to £12,000 of fees from the auction date. Within a matter of days she turned around a mortgage agreement in principle that too my entire financial situation into account. Once the auction was won Callum handled everything with speed and helped me to understand the entire process. He contacted me almost daily and managed to get the lender to approve my mortgage within 7 working days which i consider impressive given it was a 12 working day lead time from the lender. If you're reading this, Thank you both Callum and Grace, you've supported me from a position of nervousness about the biggest financial decision of my life, through to being excited about getting the keys in the next few months and owning my first home! Reviewed on: 17th January 2025

Paul & Jess are simply the best - everyone should us...

Paul & Jess are simply the best - everyone should use the dynamic duo Reviewed on: 17th January 2025

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