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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2821 reviews)

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4.95

Based on 2,821 reviews, last reviewed 28th Jun 2026

69% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent team We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind. Reviewed on: 28th June 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2821)

Amazing Experience from start to finish.

Amazing Experience from start to finish. Reviewed on: 15th January 2025

Amazing from start to finish.

Amazing from start to finish. Will be recommending to everyone and anyone Reviewed on: 15th January 2025

I can't recommend them enough- friendly, knowledgeab...

I can't recommend them enough- friendly, knowledgeable, genuinely helpful staff that respond quickly and a huge difference in my available mortgage options! Reviewed on: 15th January 2025

Tembo Mortgage, Efficient & Impressive

Ruth and Callum at Tembo were both highly efficient and professional throughout the mortgage process. They provided me with what I believe is the best mortgage available in the market, tailored to my needs as a first-time buyer seeking to purchase a property in London. I am thoroughly satisfied with their service and expertise, which made a potentially complex process much more straightforward. Reviewed on: 14th January 2025

Amazing experience with Tembo.

Amazing experience with Tembo. Supported and guided every step of the way. Recommended to everyone I know. Reviewed on: 14th January 2025

Tembo - Above the rest

Tembo has been great; it's nice to have a company update you regularly and not you chasing them regularly! The staff are great, and the service is fantastic. Other companies should aspire to be like Tembo, but Tembo will always be ahead of the game, in my opinion. Reviewed on: 14th January 2025

Really helpful and a smooth application

Really helpful and a smooth application Reviewed on: 14th January 2025

Very easy to use, great customer experience and look...

Very easy to use, great customer experience and looked after all of my concerns Reviewed on: 22nd November 2024

Friendly professional service

i had the pleasure of dealing with Geraldine she talked me through the whole process she has responded to questions promptly and given me honest advice i had to go through the process a couple of times due to issues with the property i had chosen but every step of the way Geraldine has been helpful Also had Abbey as my case manager and has been a great support answering questions and offering me advice on the best options its been a pleasure dealing with them and Tembo very professional and with great customer service Reviewed on: 9th May 2024

Would 10/10 recommend to a friend!

From the moment I met Ruth I knew I would be in safe hands! As someone who knew nothing about mortgages or buying a property, the whole ordeal seemed very daunting however when I met Ruth at the Tembo stand at the London Home Show, she instantly put my mind at ease, answered all my silly questions and broke everything down for me so I could understand exactly what was going on. She responded to my e-mails promptly and never made me feel like I was asking for too much of her time when I asked for last minute calls or advice. I honestly could not have asked for a better mortgage adviser in Ruth. She was a beacon of knowledge, support and laughter throughout the whole thing and made the start of my house buying journey as stress free as possible. I have already recommended Tembo to all my NHS friends as Ruth and the team took such wonderful care of me. Reviewed on: 7th May 2024

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