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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1258 reviews)

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4.98

Based on 1,258 reviews, last reviewed 31st May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Excellent service from Arun and Chelsea. Excellent service from Arun and Chelsea. Reviewed on: 31st May 2025

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage Broker reviews (1258)

An easy and stress-free remortgage process.

I contacted Olivia at Tembo last year when looking to remortgage due to personal circumstances. Olivia worked so hard to find me a solution but it wasn't to be. A year later I got in touch with Olivia again and she was wonderful. Once again went above and beyond with her search for a new mortgage for me, even working during the weekend and when she was training new starters! I can't fault her work. Once the mortgage had been found, I was passed onto Chelsea, who just as Olivia had done, was efficient, supportive, informative and answered any questions I had. I was given a time frame to expect to hear from Chelsea regarding progress made with the remortgage, but she kept me up to date as soon as she knew any new movements. The communication was brilliant and I felt that I was being heard and kept in the loop. I'm so happy that I was able to have Olivia deal with the process after the excellent experience last year, and to have then been supported by Chelsea in the same way was reassuring and made the whole process so incredibly easy. 10/10 Reviewed on: 20th February 2025

Easy to work with

Paul and Jessica were great to work with, sorted us out promptly and were very informative and responsive to questions and requests Reviewed on: 19th February 2025

First Time Buyers - Mortgage Advice

As first time buyers, Paul and Jess have been so amazing throughout the whole process and informing us on everything we were initially clueless about! Great customer service and lovely people to deal with! :) Reviewed on: 19th February 2025

Olivia and Chelsea - 10/10

Olivia and Chelsea were fantastic - so patient and helpful. Reviewed on: 19th February 2025

Connor and Elly at Tembo were fantastic!

Connor and Elly at Tembo were fantastic! They made the entire mortgage process smooth and stress-free. Their expertise and clear communication were exceptional, and they were always there to answer our questions. Highly recommend them for anyone looking for reliable and professional mortgage brokers! Reviewed on: 19th February 2025

Really positive experience!

As first time buyers, using Tembo was the best experience we could have gone for. Kurt was absolutely incredible and felt like he went above and beyond to answer all our questions (we had a lot) in such a timely manner and we felt like we could trust and go to him for anything. Callum was also amazing, his communication and professionalism was fab! We always felt in the loop with what was going on and I would definitely recommend using Tembo! Reviewed on: 19th February 2025

Big thanks to Paul and Jess!

Big thanks to Paul and Jess - at the point of contacting Paul we were in a desperate situation as L&C couldn't find a solution for us without increasing our deposit to close to 20k. The moment I spoke with Paul I felt immedietely relaxed and reassured. Not only did he find a solution for the full borrowing amount it was on a better rate and we got the mortgage offer in less than 24 hours. The service we received from Paul, Jess and Tembo was far superior than we had experienced before Reviewed on: 19th February 2025

Great advice from Tembo .

Used Tembo to remortgage our property. Andy Shead and Callum Doherty provided great advice and service. Reviewed on: 19th February 2025

Excellent mortgage advisor.

Tembo customer service is best one, Reviewed on: 18th February 2025

Outstanding service from start to finish.

Outstanding service from start to finish. Mortgage offer in full in matter of a couple of weeks. The most easy and efficient broker ever worked with. Reviewed on: 18th February 2025

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