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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2827 reviews)

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4.95

Based on 2,827 reviews, last reviewed 15th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2827)

Very efficient, good online process, easy to follow...

Very efficient, good online process, easy to follow, great customer service Reviewed on: 8th April 2026

It was honestly the easiest process I have ever gone...

It was honestly the easiest process I have ever gone through, despite it being the most important, tembo made it so easy and carefree to sort my future Reviewed on: 8th April 2026

Tembo the giants of Morgage services

Perfect customer service from start to to finish on buying our first house literally the best experience I have ever had from a financial institution. Reviewed on: 8th April 2026

I have dealt with Jason who has been absolute legend

I have dealt with Jason who has been absolutely amazing. He kept me informed every step of the way, he explained everything thoroughly and he was available in a timely manner. I am extremely satisfied with the service provided by Jason and Tembo as a whole. They have set me up with very good solicitors, insurance, will writing service. They have also sorted out all my surveys, and although I had to pay a fee, that fee was well deserved. I will definitely be using them again in the future. Reviewed on: 8th April 2026

great overall experience

great service, prompt reply, explain everything in details, always keep trackingto make sure everything is alright Reviewed on: 8th April 2026

Excellent customer service.

Excellent customer service. Information provided and explained clearly and thoroughly. Reviewed on: 8th April 2026

Easy as pie

It was hassle free and they answered all my questions Reviewed on: 8th April 2026

A remortgage broker which goes above and beyond

I was trying to remortgage my house and tried different brokers but when I found Tembo it was just another experience. They were professional, very quick to answer your questions and very approachable. They deserve to be placed on the top of the list of the best brokers. Reviewed on: 8th April 2026

Great service, can't fault it!

My team was always on hand, useful advice and explained all the things i didn't know without judgement. It didn't feel like they were trying to make money off me, just that they were really on my side on getting the best mortgage possible! Would use again. Reviewed on: 8th April 2026

Excellent Remortgage Service, Highly Recommended

Excellent service throughout my remortgage. Bradley Wright was always available, extremely supportive, and highly professional at every stage. His knowledge of the market was excellent, and he took the time to clearly explain my options, helping me secure a better rate and make real savings. I would also like to thank Ashleigh Wilson and Emma Furmston for their support — all were polite, courteous, and very well informed. The entire remortgage process was smooth and stress‑free. I would highly recommend this team. Reviewed on: 8th April 2026

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