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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1734 reviews)

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4.98

Based on 1,734 reviews, last reviewed 4th Mar 2026

46600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Ashley and Christiana were incredible. Ashley and Christiana were incredible. We had quite a complex case and they were so good at keeping us up to date throughout the process. Reviewed on: 4th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1734)

Review of the Tembo Money, Mortgage Broker:

Excellent service from Jack Dolphin and Chelsea Park...

Excellent service from Jack Dolphin and Chelsea Parkins. Good communication and attention to detail, so a process was straightforward and made easy. Recommended. Reviewed on: 24th April 2025

We received a professional, efficient and friendly s...

We received a professional, efficient and friendly service from Elly and would highly recommend Tembo to anyone looking for a mortgage broker. Reviewed on: 22nd January 2026

Tia was so helpful made are experience amazing 10/10

Tia was so helpful made are experience amazing 10/10 Reviewed on: 22nd January 2026

Tia was amazing and gave me amazing service!

Tia was amazing and gave me amazing service! Reviewed on: 22nd January 2026

Our mortgage broker, Saul, was extremely helpful.

Our mortgage broker, Saul, was extremely helpful. My partner and I are first-time buyers, so we had a lot of questions and some needed quick responses. Saul was always fast to respond and insightful. The resources, like being able to generate a report on a viewed property to pool data on the property that would otherwise be an inconvenience to find, were very helpful too. Reviewed on: 22nd January 2026

Overall great experience.

Overall great experience. Georgie and Abbey were always really fast with their responses and made us feel cared about. Very knowledgeable too! Reviewed on: 22nd January 2026

If I could give Tembo a million stars I would.

If I could give Tembo a million stars I would. I was so scared to go on a mortgage journey and the team made it an absolute breeze. Rhys and Callum were both so knowledgeable and thanks to their expertise, I now have my own house! Every step of the way I felt supported, and I’m still certain that if I had any random queries I could contact the team and they would still be happy to help me. Every single person I have spoke with from Tembo has been wonderful, the customer service is fantastic, I never found myself unable to get in touch with anyone, the help was always there when I needed it. I cannot recommend Tembo enough, it was an absolute dream come true getting my mortgage, people often say it’s so stressful, but my entire process was so smooth due to the team. I didn’t need to chase things, things were explained properly, I haven’t got a bad word to say. If you choose a different broker, you are absolutely missing out. I am currently sitting on my sofa, in MY HOUSE, because of the Tembo team. Couldn’t have done it without you all, thank you so much, thank you, thank you, thank you!!! Reviewed on: 22nd January 2026

Just went the extra mile 1st class company

Just went the extra mile some said the stuff but never produced i highly reccomend them and there so polite freindly just really quality company Reviewed on: 22nd January 2026

Great Mortgage broker

Professional reliable service the staff are very knowledgeable and helpful and support you through every step of the way I would use them again in a minute Reviewed on: 22nd January 2026

Had a really good experience with Tembo.

Had a really good experience with Tembo. As a first time buyer they were really friendly and helpful. Thank you to my case manager Tia and broker Ruth for their help. Reviewed on: 22nd January 2026

Brilliant experience all round.

Brilliant experience all round. Elly and Luke in particular were stars and have recommended to friends and colleagues :) Reviewed on: 22nd January 2026

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