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Tembo Money: Mortgage Broker reviews

4.98
Based on 1,759 reviews, last reviewed 4th Mar 2026
48900% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

We're really glad we changed to Tembo! Harvey at Tembo has been patient, informative and friendly throughout. He breaks down the the process and has made great efforts to keep us informed a... Read more Reviewed on: 4th March 2026
James F's avatar
James F

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025
James C's avatar
James C

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Money Mortgage Broker reviews (1759)

Review of the Tembo Money, Mortgage Broker:

Fantastic Advisors

5
Helena was absolutely fabulous, taking the time to understand my situation and guide me to the best deal. Even when the first property fell through she helped and then when I returned for the successful purchase she pulled up my previous information so quickly you wouldn't have thought it had been nearly a year. Reviewed on: 23rd January 2025

Our experience with Tembo money has been easy and st...

5
Our experience with Tembo money has been easy and straightforward. The level of service me and my wife received was excellent. From the moment we got in touch with Tembo money everyone one was friendly and helpful in the process of applying for a mortgage. Never thought it was possible with our circumstances not being straightforward/ normal BUT with the help of the Tembo money team It was made possible me and my wife are in the process of buying our new build home . Tembo money helped us every step of the way…. even down to the life insurance policy’s we had to see if we were getting the best out of existing insurance coverage. When our mortgage offer was nearing end date Tembo money got in touch to get our mortgage offer extended due to our new build home not being ready. The process was easy and straightforward with the information they requested and we got the extension. Thankyou Tembo money for making our dream happen never thought it was possible. Reviewed on: 22nd January 2026

Great professional service

5
Elly was very helpful throughout the process and nothing was too much trouble. Good communication as Elly was only a phone call away. Reviewed on: 22nd January 2026

Great customer service , very helpful and knowledgea...

5
Great customer service , very helpful and knowledgeable Reviewed on: 22nd January 2026

From start to finish I received a great, efficient s...

5
From start to finish I received a great, efficient service and I got a great mortgage offer. Reviewed on: 22nd January 2026

Tembo have been a dream to work with

4
Tembo have been a dream to work with, they've guided me through the process and found me the best deals, been very responsive and patient Reviewed on: 22nd January 2026

We received a professional, efficient and friendly s...

5
We received a professional, efficient and friendly service from Elly and would highly recommend Tembo to anyone looking for a mortgage broker. Reviewed on: 22nd January 2026

Tia was so helpful made are experience amazing 10/10

5
Tia was so helpful made are experience amazing 10/10 Reviewed on: 22nd January 2026

Tia was amazing and gave me amazing service!

5
Tia was amazing and gave me amazing service! Reviewed on: 22nd January 2026

Our mortgage broker, Saul, was extremely helpful.

5
Our mortgage broker, Saul, was extremely helpful. My partner and I are first-time buyers, so we had a lot of questions and some needed quick responses. Saul was always fast to respond and insightful. The resources, like being able to generate a report on a viewed property to pool data on the property that would otherwise be an inconvenience to find, were very helpful too. Reviewed on: 22nd January 2026

Overall great experience.

5
Overall great experience. Georgie and Abbey were always really fast with their responses and made us feel cared about. Very knowledgeable too! Reviewed on: 22nd January 2026