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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2827 reviews)

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4.95

Based on 2,827 reviews, last reviewed 15th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2827)

Fantastic team, great support from start to finish.

Fantastic team, great support from start to finish. Each & every single member of the team who we have needed, have been there & been amazing! Reviewed on: 31st March 2026

Excellent from start to finish.

Excellent from start to finish. Emma and Rachel were very informative, helpful and keen to get the best rate for us. Great communication throughout. Reviewed on: 30th March 2026

100% recommend Tembo

Amazing and professional. I am so glad I came across Tembo. Ashley and Tia have been amazing. No other mortgage advisor could find me a mortgage after I needed to move. It felt hopeless. But Ashley was so thorough and reassuring. I am so happy. I can’t thank Ashley and Tia enough :) Reviewed on: 30th March 2026

Jessica and Gemma have been brilliant through out th...

Jessica and Gemma have been brilliant through out the experience of finding the correct mortgage.Always quick to respond with warmth, friendliness and efficiency, we would definitely recommend them ! Reviewed on: 30th March 2026

Kane and Callum at Tembo were absolutely brilliant.

Kane and Callum at Tembo were absolutely brilliant. As first time buyers, we were nervous and uncertain of a lot of things but they both guided us through each step with a friendly approach! They answered all our questions and never made us feel silly for asking things. They translated the jargon and made us feel confident along each step. Whenever we need a call for reassurance they were available and ready to chat us through each step! We felt very lucky to have such a smooth service, which we believe is down to the excellent communication and advice from our team! Thank you Kane and Callum for your expertise and kindness during the process :) Reviewed on: 30th March 2026

Very knowledgeable and easy to deal with.

Very knowledgeable and easy to deal with. The whole process was explained well, i was kept up to date all the time and if I had any questions or concerns they were more than happy to listen and were able to help in one way or another. Reviewed on: 30th March 2026

Amazing customer service

I spoke to Callum who was very professional and helpful and his customer service was one of the best I’ve ever had Reviewed on: 30th March 2026

Would recommend

Rob was amazing. He was quick to respond to questions and kept me updated with the progress. He managed to find me the best rates on the market, which saved me hundreds Reviewed on: 30th March 2026

Tembo put the customer first.

Helena and Gemma have made a massive difference to us and our mortgage needs. Thank you for your efficiency, patience and support. An amazing personalised experience. Reviewed on: 30th March 2026

Very good and knowledge staff excellent experience.

Very good and knowledge staff excellent experience. Reviewed on: 30th March 2026

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