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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2827 reviews)

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4.95

Based on 2,827 reviews, last reviewed 15th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2827)

Thank you Jessica!

Jessica helped us when we were finding our footing in the crazy world that is buying your first house. She explained everything in careful details, sent clear and informative emails and checked in regularly to show us support and see if we needed anything. Going with Tembo was a no brainer. We would recommend them time and time again. Despite being an online service, we never felt far from support, advice and genuine care. This was very important to us as it greatly reduced the stress that is often felt when starting this process. I can honestly say, I felt incredibly stress free! Reviewed on: 1st April 2026

Really helpful and good communication

Really helpful and good communication Reviewed on: 1st April 2026

I got my mortgage from Tembo .

I got my mortgage from Tembo . Advisors Chalsea and Leah made it super easy and mortgage offer was received in no time highly recommended Reviewed on: 31st March 2026

Really great advice and help from Jack Dolphin.

Really great advice and help from Jack Dolphin. Friendly and available whenever I required any help or assistance! Reviewed on: 31st March 2026

Highly recommend

Brilliant, excellent communication and service, thank you to Abbey and the team! Reviewed on: 31st March 2026

Professional, Supportive, and Highly Recommended

I had an excellent experience with this mortgage broker. From the very beginning, they were professional, approachable, and incredibly knowledgeable. Every step of the process was explained clearly, and I always felt supported and well‑informed. What impressed me most was the personal attention and genuine care they showed throughout. They took the time to understand my situation, offered tailored advice, and made the entire process feel smooth and stress‑free. I’m extremely grateful for their help and wouldn’t hesitate to recommend them to anyone looking for reliable, friendly, and expert mortgage guidance. Reviewed on: 31st March 2026

i used tembo to remortgage and they made it really...

i used tembo to remortgage and they made it really easy Reviewed on: 31st March 2026

Mortgages made easy with Poppy

Mortgages made simple, would definitely recommend you use this company. Massive shout out to Poppy who helped me through this process! She explained everything very clearly and what i thought was going to be a very long and cofusing process, was transformed into caring and compassionate customer service and she made everything make perfect sense. Reviewed on: 31st March 2026

Thank you!

Michelle Hooton guided me through the whole process & supported me all the way.Matthew Lowell’s expertise is second to none &amahed to secure a remortgage deal perfect for me. Reviewed on: 31st March 2026

Excellent and committed customer centric support

I was served by Jack and Chelsea who were excellent and dedicated to ensuring that all my questions were answered on time. As a first time buyer I felt confident in their hands. Their support throughout the process made the difference in my home buying experience. They guided me on the entire home buying process explaining to me what happens at each step and things to look out for to avoid mistakes. They were quick to send me updates as and when things happened with my mortgage offer. They recommended the best providers of the services I needed to buy a house. I highly recommend Tembo Money for the great work and commitment they have to putting the customer first. Reviewed on: 31st March 2026

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