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Tembo Money: Mortgage Broker reviews

4.98
Based on 2,797 reviews, last reviewed 22nd Apr 2026
3862% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Chelsea offered to check the rates (when prompted) e... Chelsea offered to check the rates (when prompted) every few weeks before the offer was locked in, which was super helpful. Reviewed on: 22nd April 2026
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Latest lowest rating:

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This product has not received a review of either 1 or 2 stars.

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage Broker reviews (2797)

Excellent customer service - highly recommend.

5
Excellent customer service. I had Claudia as my Mortgage Advisor and Chelsea as my Case Manager. I felt supported all the way through the process. Any and all emails were replied to promptly and they made it all feel a lot less stressful. Would highly recommend Claudia, and Tembo! Reviewed on: 26th March 2026

Smooth Purchase

5
we were first time buyers and we tembo picked product that suited us the most Reviewed on: 26th March 2026

Elly was Fantastic

5
When we used Tembo, Elly was the person we were working with. She was fantastic throughout! Reviewed on: 26th March 2026

Elly was fantastic, cooperation was good and always...

5
Elly was fantastic, cooperation was good and always made me feel reassured during the stressful applications, couldn’t have got through it if it wasn’t for her! Highly recommend Reviewed on: 26th March 2026

Helped me to remortgage.

5
Helped me to remortgage. Was very good and responsive. Reviewed on: 26th March 2026

Helpful, friendly professionals

5
They are very helpful, easy to discuss matters with but at the same time very professional. I would have absolutely no hesitation in using them again or recommending them to friends. Reviewed on: 26th March 2026

Ellie was very friendly and so helpful through the w...

5
Ellie was very friendly and so helpful through the whole experience! Reviewed on: 26th March 2026

Extremely helpful, professional and pro-active

5
We needed a quite complicated mortgage deal very quickly, and the Tembo team were extremely helpful, professional and pro-active, and pushed the deal over the line in time. Very highly recommended Reviewed on: 26th March 2026

Brilliant and Professional Mortgage Provider

5
Always ready to help. Very quick response to all my emails. Great, professional service. I would always recommend Tembo to my family and friends. Reviewed on: 26th March 2026

Tembo Review 2026

5
I was having trouble renewing my existing mortgage and hitting various obstacles in seeking a new mortgage from a new lender. I was therefore pleasantly surprised and grateful to the Tembo team for securing me a mortgage on good terms. Special thank you to Dominic Wallis and Rebecca, they were honest, very timely in communication and answered all my questions. Provided great advise and guidance. Well done! Reviewed on: 26th March 2026

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