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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1956 reviews)

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4.98

Based on 1,956 reviews, last reviewed 6th Mar 2026

67900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Fantastic experience of buying my first house. Fantastic experience of buying my first house. Tembo team went above and beyond for advice and sped things along where possible Reviewed on: 6th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1956)

Review of the Tembo Money, Mortgage Broker:

Excellent service from Jack Dolphin and Chelsea Park...

Excellent service from Jack Dolphin and Chelsea Parkins. Good communication and attention to detail, so a process was straightforward and made easy. Recommended. Reviewed on: 24th April 2025

It was amazing - they have saved us thousands

It was amazing - we moved from a decision in principle to mortgage offer in a matter of days. Callum and Glen were superb at putting everything together to get us a great deal and we cannot fault the service. They also didn’t stop once the mortgage offer was through. Since then, they have been back to the mortgage provider and secured even better rates as the bank rates have come down. They have saved us thousands of pounds. Highly recommend. Reviewed on: 19th January 2026

Jason from Tembo was great throughout the process

Jason from Tembo was great throughout the process, helping us navigate a complex case. He kept in touch regularly, completed additional research when the interest rates came down, and was able to secure us a better deal as a result. Highly recommend Jason and Jodie! Reviewed on: 19th January 2026

Wow, wow, wow! TEMBO ARE THE BEST

Wow, wow, wow!! What an amazing bunch of people. Luke has been absolutely fantastic, any questions (there were ALOT) were answered without judgment and he was always so helpful. Throughout the whole journey he has kept us updated and made sure that everything has run as smooth as possible. I honestly can’t thank him enough for everything he has done for us. The start of our forever is thanks to Luke and Elly. Elly made sure to reach out to us immediately when it was required and was so warm and friendly. What a great experience. Reviewed on: 19th January 2026

Matt & Gemma have been very helpful & quick to respo...

Matt & Gemma have been very helpful & quick to respond to any questions asked and provide very clear answers to any questions we've had. Reviewed on: 19th January 2026

Highly Recommended

As a Tembo ISA holder, decided to ask them about mortgages as advice was free. Initially decided the equity release would be the way to go, as we are both retired, so Matt referred us to Saga. However, after discussing options with them, we decided that interest free would be best, so back to Matt. He could not have been more helpful and his response times to emails was phenomenal. He found us a great deal and Elly took over when Matt went on paternity leave at Christmas. Elly was equally as good at answering our queries and keeping us informed with the application process and we now have a mortgage offer that suits our needs. Highly recommend Tembo’s excellent advice and no pressure approach. Reviewed on: 19th January 2026

Excellent service and rates thanks to Matt and Gemma

Excellent service and rates thanks to Matt and Gemma Reviewed on: 19th January 2026

Ruthlessly efficient!

Ruthlessly efficient! Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx - I think Shakespeare said brevity is the soul of wit. Reviewed on: 18th January 2026

Excellent service, big thank you to Jess who talked...

Excellent service, big thank you to Jess who talked me through everything and explained everything clearly, politely and patiently. As a first time buyer it was all new to me. Also thank you to elly who took over to make sure my application went through smoothly and successfully. Reviewed on: 17th January 2026

Dedicated, smart advisor - fast and great service

I had a great experience with Tembo. Despite a complex situation (non-British national, just moved on a visa, less than 3 months in the country) my advisor Ashley Ellis was able to find a few products. That transaction fell through, but Ashley kept discretely in touch and almost a year later he was able to support me in finding a product for a leasehold with only 63 years left (when other advisor simply told me not to bother even trying). I have now received my offer and looking forward getting my first property! Great work from Ashley in listening to all my different ideas, peculiar situation, and advising with the best strategy. Hopefully this is just the first of many. A mention also to Christianna Amos who supported with the admin steps after the advice. Less than a week from application to offer is impressive. Reviewed on: 16th January 2026

Great service, and free too if you'real already a Te...

Great service, and free too if you'real already a Tembo saver. Big thanks to Kim and Amy for getting everything sorted. Reviewed on: 16th January 2026

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