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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2821 reviews)

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4.95

Based on 2,821 reviews, last reviewed 28th Jun 2026

69% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent team We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind. Reviewed on: 28th June 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2821)

Great Service

Rob and Tia have been extremely helpful and patient with my many requests. I now have a mortgage offer that suits us perfectly! We would happily recommend Tembo Money. Reviewed on: 13th March 2026

Kane and Callum were first class very helpful, knowl...

Kane and Callum were first class very helpful, knowledgeable, and reassuring they were a pleasure to deal with Reviewed on: 13th March 2026

Could not fault - second to non experience.

Could not fault - second to non experience. Went above and beyond in getting us a mortgage. Reviewed on: 13th March 2026

Tembo: The mortgage team that truly gets you.

My partner and I were finding it really difficult to get someone to understand our circumstances. We were paying for two houses, rent, mortgage, bills etc. However no one would lend to us due to age and my partner being a farmer. We could obviously afford, but we did not tick the correct boxes. Rob at Tembo just got it and found us a mortgage straight away. Tia guided us through everything without fault. Both Rob and Tia were an absolute pleasure to deal with in what is naturally a very stressful time. Tia even went the extra mile to appeal a decision for us with the mortgage company, without us even asking. They really do make you feel that they are on your side. Excellent service. Thank you Reviewed on: 13th March 2026

Friendly and helpful

My advisor Fae Kett and communications person Elly Bradshaw were great...friendly and helpful. Reviewed on: 13th March 2026

Amazing, amazing, amazing!

Right at the beginning from our first call with Stephanie, we have been treated so well and helped along every step of the way. Peter our mortgage broker managed to see things within our documents that we didn’t and this meant that we got an even better mortgage rate. We would not have been able to do this on our own. He’s been with us every step of the way, whenever we have had questions he’s been able to answer them. Elly has also been a star, pushing through our mortgage application and keeping us informed of all of the updates until it was accepted. We have also had Lauren helping us to get the right protection insurance at an amazing price in which is completely necessary when taking out a mortgage. All these jobs separately you might think are easy to do on your own but when you are having to do all of this together, it’s one huge job. Having Tembo’s help has made our first buying experience better than we could ever of imagined. It could have had the potential to be the most stressful time in our lives but thanks to Tembo we have sailed through the process so far. We look forward to the help they continue to give as we move closer to our completion on our first home. Special thanks to Stephanie, Peter, Elly and Lauren for all they have done. Reviewed on: 13th March 2026

Shout out to Jess & Elly - legends!

As first time buyers having such amazing people like Jess and Elly to guide us through the home buying/mortgage application process was such a game changer! They were both absolutely brilliant and we always felt informed and very much trust the advice we have been given. Reviewed on: 13th March 2026

Geraldine and Abbey were working on my mortgage appl...

Geraldine and Abbey were working on my mortgage application and I was very happy with their flexibility and proactive approach to getting the final mortgage offers. Reviewed on: 13th March 2026

Fantastic service and seamless throughout

From the moment we decided to move house to the days following our completion - we were extremely well supported by everyone involved with us at tembo (Nicola, Faye, Farrah, Callum, Grace). Everyone we dealt with from mortgages to life insurance - it was great value and excellent service. Couldn't thank them enough and would definitely use again. Reviewed on: 13th March 2026

Excellent service

Paul and Tia have been extremely professional, knowledgeable and responsive throughout the process. They worked tirelessly to help us navigate through different lenders, find the mortgage most suitable for our (admittedly complicated) circumstances and powered through everything. Reviewed on: 12th March 2026

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