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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2827 reviews)

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4.95

Based on 2,827 reviews, last reviewed 15th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2827)

Service and product

Very good service finding the right product for my age and all handled quickly and efficiently Reviewed on: 10th March 2026

Rhys and Callum Were Excellent

I was supported through my mortgage application by Rhys Barrington and Callum Doherty. They were both a pleasure to deal with and very knowledgeable. We completed on our house in just 9 weeks thanks to their help. They were understanding of our unique circumstances and helped process the extra paperwork required. I would highly recommend Tembo to others. Reviewed on: 10th March 2026

Financial advice

They were helpful and efficient - both technical and customer service were slick. Reviewed on: 10th March 2026

Their approach was particularly professional

Their approach to our request and situation was very professional, helpful and supportive right through to the completion of our requirements. They kept us updated at all times, and advised immediately if there were better options, always available at the end of a phone. They were like a friend watching our interests and monitoring our progress. Reviewed on: 9th March 2026

I had a brilliant experience.

I had a brilliant experience. Emma F and Rachel W were ace. Very prompt, very efficient. Reviewed on: 9th March 2026

Easy way for interest only retirement mortgage

All done online. Different experience. Keeps down costs. Was kept informed every step of way. Had one issue with Experian account was locked which held things up. Not Tembos fault. We dealt with Callum Doherty who was great Reviewed on: 9th March 2026

Callum Doherty absolute credit

Callum Doherty was very helpful. He took on more than his job role as I am a new first time mum, Callum offered call backs, used estimates and gathered team mates around to help complete our remortgaging. Callum also kept us up to date via email with everything step. He’s an absolute credit to your team. Reviewed on: 9th March 2026

Best in class support at each stage!

Jess and Elly helped at each stage of my mortgage,thank you. Reviewed on: 9th March 2026

Tembo were brilliant

Tembo were brilliant kept updated at every step of the way and Callum Doherty was so helpful Reviewed on: 9th March 2026

Wonderful Experience with Chelsea & Claudia at Tembo

I cannot speak highly enough of Chelsea and Claudia at Tembo. They handled my case with such a lovely and friendly manner, were quick and attentive, and answered every question I had with clarity. I didn't have to worry about a thing, they took excellent care of everything. Thanks to their exceptional service, I was able to achieve my dream of getting my first home. I'm deeply grateful for their expertise and dedication throughout the process. If you're looking for a professional, friendly, and caring team, I highly recommend Chelsea, Claudia, and Tembo. Thank you, ladies, for helping me get my first home! Reviewed on: 9th March 2026

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