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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2827 reviews)

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4.95

Based on 2,827 reviews, last reviewed 15th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2827)

Excellent. Customer Service !

I received excellent customer service throughout the process with Tembo. I was guided by Paul and my case manager Claire Humby. Both provided clear, concise information so I knew where I was and what I had to do. It was made an easy process Reviewed on: 9th March 2026

Helpful and proactive advisors - worth the money.

Faye was great, really helpful and proactive - this was my first time buying so I appreciated her knowledge and patience. I would definitely recommend Tembo to others based on my experience. Reviewed on: 9th March 2026

For First Time Buyers - Highly Recommend

I was a first time buyer, i was reassured at every step and make to feel so secure in the whole process. They answered all of my questions with no problems every time I called and made the whole process run smoothly. Reviewed on: 9th March 2026

Right from the start, Billy was always trying to fin...

Right from the start, Billy was always trying to find us the best deal for our new mortgage and always on hand for any advise. He was always checking in with us on our moving situation until the time was right to proceed. Reviewed on: 9th March 2026

Great experience

Tembo were a great mortgage broker - they were helpful throughout and as I had a LISA with them the service was free. They helped with the initial application and also to secure lower rates twice thereafter. Reviewed on: 9th March 2026

Paul and Emma are great at what they do.

Paul and Emma are great at what they do. They helped me multiple times in getting mortgages, remortgaging. Many thanks to both of you! Reviewed on: 9th March 2026

Jennifer was brilliant and made things very clear as...

Jennifer was brilliant and made things very clear as I was a first time buyer. Reviewed on: 9th March 2026

Excellent service from a digital first broker

The service was vey efficient and easy to use. They secured me the best deal on the market at the time. As I held other savings with them the broker service was free and I have been earning an interest bonus that is due once the sale completes. Thank you Lorna and Emma who dealt with my mortgage! Reviewed on: 9th March 2026

Tembo made my experience smooth and stress free as a...

Tembo made my experience smooth and stress free as a first time buyer. And I highly recommend the Tembo team. Reviewed on: 9th March 2026

Wonderful experience!

Wonderful experience from a friendly knowledgable team Reviewed on: 9th March 2026

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