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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.97 (1970 reviews)

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4.97

Based on 1,970 reviews, last reviewed 7th Mar 2026

69200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Brilliant customer service Karl from tembo kept us in the loop all the way through and always answered any questions very quickly even at 10pm which is amazing Reviewed on: 7th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1970)

Super helpful

We spoke to Bethany and Callum and they were very kind and helpful. Got our mortgage through in no time Reviewed on: 5th March 2025

As a first time buyer, using Tembo was the best deci...

As a first time buyer, using Tembo was the best decision. Although taking out a mortgage can seem overwhelming and daunting, Olivia and Chelsea made this the most seamless experience possible and explain every step of the way. Their communication on what to expect too was also a great help. Reviewed on: 5th March 2025

Great service

Lucy and Chelsea provided an excellent and efficient service. Quick, easily advised on documents needed. Communicated clearly. Reviewed on: 4th March 2025

My experience was personally reassuring and professi...

My experience was personally reassuring and professional Reviewed on: 4th March 2025

Good communication, efficient, friendly and no hassle.

Good communication, efficient, friendly and no hassle. Reviewed on: 3rd March 2025

Luke and Elly

Luke and Elly were brilliant from start to finish Luke was thorough in getting all the information needed to get a speedy mortgage application approved Elly was very helpful when going through the application both were very responsive Reviewed on: 3rd March 2025

Elly and Luke were absolutely amazing

Elly and Luke were absolutely amazing very helpful, speedy and helped us a lot. Explained everything in detail and quick with responding Reviewed on: 3rd March 2025

Jason and Jodie were absolutely brilliant.

Jason and Jodie were absolutely brilliant. They helped with every step of the way and made everything so easy. Lots of uploading documents - but it was all made clear and fuss free! Thank you both so much, will always recommend. Reviewed on: 3rd March 2025

Helena and Jodie absolutely fantastic!

Helena and Jodie absolutely fantastic!!! From start to finish, 5 star service I can’t recommend them enough what an asset to TEMBO!!! Reviewed on: 3rd March 2025

Tembo , Elly and Faye

Myself and my wife found our dream property and it was all down to Elly and Faye at Tembo that made our dream a reality. They were so helpfull and extremely quick to respond to questions and queris throughout the whole process. Thankyou so much, i will be using Tembo again Reviewed on: 3rd March 2025

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