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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2827 reviews)

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4.95

Based on 2,827 reviews, last reviewed 15th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2827)

5 star excellence

Great team really helped me with my mortgage application Reviewed on: 6th March 2026

Greatest mortgage company!

I had the best experience using Tembo Luke and Gemma who managed my application were amazing informative quick answered all questions but what made this company great was I never realised I could get a mortgage but they made it happen and gave the best results .. I honestly can’t wait to remortgage to use them again! Reviewed on: 6th March 2026

Very helpful

I was allocated to work with Luke. He was amazing and always replied quickly! Very impressed and would definitely recommend Reviewed on: 6th March 2026

Reassured From the First Phone Call

Having being let down by another mortgage broker I found Tembo online through SAGA and saw they specialised in financial products for over 50s. I contacted them and felt reassured that I have made a good decision. Reviewed on: 6th March 2026

Would always reccomend!

I went used TEMBO as part of my mortgage application. Their customer service skills were excellent, always made arrangements that were suitable to me and went through every step carefully and clearly, which helped me understand to the best of my ability. The broker was offered free to me as I was a loyal customer who had 2 open ISA accounts with them, which made it extremely helpful when looking for advice regarding my mortgage. When my mortgage was completed, they offered me an extra bonus which was a wonderful gift to receive as a congratulations, but also as a helping hand to start the furniture shopping. I truly believe TEMBO managed to help me achieve my mortgage at a competitive rate with me being a teacher. I couldn’t be more grateful for their excellent service! Reviewed on: 6th March 2026

Very friendly and quick service!

Very friendly and quick service! Reviewed on: 6th March 2026

Brilliant from start to finish.

Brilliant from start to finish. Excellent communication throughout and we're thrilled with our new home thanks to the team. We dealt with 4 or 5 different people, Terrence, Manny, Gemma and more and they were consistently brilliant, that's rare nowadays. Reviewed on: 6th March 2026

Brilliant service from start to finish.

Brilliant service from start to finish. All done very quickly and efficiently Reviewed on: 6th March 2026

First class customer service.

From initial enquiry until completion of our product, Ashley Ellis and Gemma Bentley kept us up to date with progress and we never felt they were intrusive though I'm sure for some people discussing finance can be. They were informative and were able to find the best products for us as a couple in later years of life. We never felt pressured only reassured throughout the process. Reviewed on: 6th March 2026

Amazing experience from start to finish.

Amazing experience from start to finish. Felt at ease through the whole process. Reviewed on: 6th March 2026

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