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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2821 reviews)

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4.95

Based on 2,821 reviews, last reviewed 28th Jun 2026

69% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent team We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind. Reviewed on: 28th June 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2821)

Great Mortgage Solution

We were very pleased with the Tembo Team who helped to secure our mortgage. In particular, Helena Shanks, Poppy Cruse-Earle and Chelsea Parkins were bright, cheerful, friendly and above all very professional and diligent in the their approach to our requirements. We would definitely return to Tembo for further financial assistance. Reviewed on: 6th March 2026

Amazing service

Lorna and the team have been really helpful for us! Reviewed on: 6th March 2026

Good efficient experience and very helpful sorting o...

Good efficient experience and very helpful sorting out any issues that arose during the process Reviewed on: 6th March 2026

Ashley was brilliant from start to finish!

Ashley was brilliant from start to finish! Always happy to help & went above & beyond! He helped achieve my dreams of owning my own home, when numerous mortgage advisors hadnt! Also the fact I was an NHS worker meant I wasnt charged a thing! I will always recommend Tembo! Reviewed on: 6th March 2026

5 star excellence

Great team really helped me with my mortgage application Reviewed on: 6th March 2026

Greatest mortgage company!

I had the best experience using Tembo Luke and Gemma who managed my application were amazing informative quick answered all questions but what made this company great was I never realised I could get a mortgage but they made it happen and gave the best results .. I honestly can’t wait to remortgage to use them again! Reviewed on: 6th March 2026

Very helpful

I was allocated to work with Luke. He was amazing and always replied quickly! Very impressed and would definitely recommend Reviewed on: 6th March 2026

Reassured From the First Phone Call

Having being let down by another mortgage broker I found Tembo online through SAGA and saw they specialised in financial products for over 50s. I contacted them and felt reassured that I have made a good decision. Reviewed on: 6th March 2026

Would always reccomend!

I went used TEMBO as part of my mortgage application. Their customer service skills were excellent, always made arrangements that were suitable to me and went through every step carefully and clearly, which helped me understand to the best of my ability. The broker was offered free to me as I was a loyal customer who had 2 open ISA accounts with them, which made it extremely helpful when looking for advice regarding my mortgage. When my mortgage was completed, they offered me an extra bonus which was a wonderful gift to receive as a congratulations, but also as a helping hand to start the furniture shopping. I truly believe TEMBO managed to help me achieve my mortgage at a competitive rate with me being a teacher. I couldn’t be more grateful for their excellent service! Reviewed on: 6th March 2026

Very friendly and quick service!

Very friendly and quick service! Reviewed on: 6th March 2026

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