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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2801 reviews)

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4.98

Based on 2,801 reviews, last reviewed 25th Apr 2026

676% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Fantastic experience, very helpful at everyw part of... Fantastic experience, very helpful at every part of the process Reviewed on: 25th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2801)

Excellent Support and a Smooth Mortgage Experience

I had a really positive experience with Tembo Mortgage. From the beginning, their team was incredibly supportive and knowledgeable, making what can often be a stressful process feel straightforward and manageable. They took the time to understand my situation and explained all the options clearly, which helped me feel confident that I was making the right decision. Communication throughout the process was excellent. They were always quick to respond to any questions and kept me updated at every stage, so I never felt left in the dark. What stood out the most was how proactive and approachable they were – it genuinely felt like they were working in my best interest rather than just trying to complete a transaction. Overall, I would highly recommend Tembo to anyone looking for mortgage advice or support, especially first-time buyers or those who want a more personal and transparent service. The whole experience was smooth, professional, and far less stressful than I expected. Reviewed on: 5th March 2026

Excellent experience from start to finish.

Excellent experience from start to finish. Professional, friendly advisers. Prompt response to any questions. Made whole process stress free. Would highly recommend them. Reviewed on: 5th March 2026

I had the most wonderful experience

I had the most wonderful experience with Tembo. From the get go they made me feel at ease with the whole house buying process and their comms were faultless. Tara Ghose, Poppy Cruse Earle and Claire Humby were so lovely, helpful and a delight to work with. I would not hesitate to use this service again. Reviewed on: 5th March 2026

Very Helpful and Stress Free

Karl helped bridge the gap between the mortgage fix running out and taking out a new mortgage for a new property. Very helpful and took all the stress out of it. Would highly recommend Reviewed on: 5th March 2026

No task too tough!

Rebecca and Poppy were on top of things from start to finish, they responded to my emails and calls straight away and no ask was too much. Reviewed on: 5th March 2026

Tembo found me a mortgage when no one else could!

My search for a mortgage was VERY challenging. Tembo helped me, then I went somewhere else which did not work and came back to Tembo. I messed them around for weeks. They continued to be unfailingly polite, friendly and helpful. They then found me a mortgage when no one else could! Reviewed on: 5th March 2026

I was assisted by Andy Shead and Callum Doherty.

I was assisted by Andy Shead and Callum Doherty. Both clear, helpful and efficient. Reviewed on: 5th March 2026

Excellent experience with both Dan and Tia, great co...

Excellent experience with both Dan and Tia, great communication and very responsive and helpful throughout Reviewed on: 5th March 2026

Tembo offer exceptional service.

Tembo offer exceptional service. Everyone I've been in touch with are friendly, helpful, professional and always willing to help. Reviewed on: 5th March 2026

Excellent staff who guided us through this quickly &...

Excellent staff who guided us through this quickly & efficiently. Thoroughly recommended. Reviewed on: 5th March 2026

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