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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2821 reviews)

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4.95

Based on 2,821 reviews, last reviewed 28th Jun 2026

69% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent team We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind. Reviewed on: 28th June 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2821)

Excellent customer service, highly recommend!

As a first time buyer, Tembo helped me through the process and answered any questions i had. It was smooth sailing thanks to their help and i would recommend them to anyone! Their customer service is excellent and nothing was ever too much for them! Reviewed on: 5th March 2026

Helpful from start to finish

Ash and Christiana were so helpful at every stage and went above and beyond to help us even when things got tricky after a survey. Communication was always swift and we never had to chase for support. When documentation was required the process to send this oever was well explained and straightforward. Reviewed on: 5th March 2026

Excellent experience with Ashley and Tia.

Excellent experience with Ashley and Tia. Very responsive to questions and friendly service. Would recommend to anyone looking for a mortgage broker. Reviewed on: 5th March 2026

We dealt with Amy & Georgie and they were fantastic.

We dealt with Amy & Georgie and they were fantastic. We had a previous bad experience with a different company and Tembo were amazing and made us feel supported & updated every step of the way Reviewed on: 5th March 2026

Tembo is brilliant

Jason at Tembo was brilliant. He was supportive and professional through the process and was very informative about the different options available to us. Tembo as a whole were great to deal with. My partner and I have very busy lives where the flexible, easy to work with approach from Tembo meant we could book and arrange appointments at times that suited us and they ensured we were kept informed through the whole process. 5 star review, very happy customer Reviewed on: 5th March 2026

Great experience, thanks Ashley and Tia for excellen...

Great experience, thanks Ashley and Tia for excellent service Reviewed on: 5th March 2026

Always a delightful experience

Always a delightful experience when we go to them for services. Reviewed on: 5th March 2026

Excellent customer service from Jason Thulu

Excellent customer service from Jason Thulu Reviewed on: 5th March 2026

Excellent Service

Competitive financial products and excellent customer service. No faults. Reviewed on: 5th March 2026

Exceptional Service

Using Tembo Money as first time buyers has been excellent! They explained everything in detail and guided us through step by step. They are super friendly and kept in touch with updates and to check how we were which made us feel confident in the whole process. Kane and Callum have been exceptional and we are so thankful for all the guidance and support in buying our first house! Reviewed on: 5th March 2026

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