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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2827 reviews)

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4.95

Based on 2,827 reviews, last reviewed 15th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2827)

Tembo is brilliant

Jason at Tembo was brilliant. He was supportive and professional through the process and was very informative about the different options available to us. Tembo as a whole were great to deal with. My partner and I have very busy lives where the flexible, easy to work with approach from Tembo meant we could book and arrange appointments at times that suited us and they ensured we were kept informed through the whole process. 5 star review, very happy customer Reviewed on: 5th March 2026

Great experience, thanks Ashley and Tia for excellen...

Great experience, thanks Ashley and Tia for excellent service Reviewed on: 5th March 2026

Always a delightful experience

Always a delightful experience when we go to them for services. Reviewed on: 5th March 2026

Excellent customer service from Jason Thulu

Excellent customer service from Jason Thulu Reviewed on: 5th March 2026

Excellent Service

Competitive financial products and excellent customer service. No faults. Reviewed on: 5th March 2026

Exceptional Service

Using Tembo Money as first time buyers has been excellent! They explained everything in detail and guided us through step by step. They are super friendly and kept in touch with updates and to check how we were which made us feel confident in the whole process. Kane and Callum have been exceptional and we are so thankful for all the guidance and support in buying our first house! Reviewed on: 5th March 2026

Great value

Great service received from Dan Robertson and Rebecca Thompson. Very informative and supportive throughout our remortgage process, I'll surely reach out again for the next remortgage (hoping their service remains exceptional then too) Reviewed on: 5th March 2026

Really great, very responsive including when we rene...

Really great, very responsive including when we renegotiated price late in the process. Reviewed on: 5th March 2026

Excellent Support and a Smooth Mortgage Experience

I had a really positive experience with Tembo Mortgage. From the beginning, their team was incredibly supportive and knowledgeable, making what can often be a stressful process feel straightforward and manageable. They took the time to understand my situation and explained all the options clearly, which helped me feel confident that I was making the right decision. Communication throughout the process was excellent. They were always quick to respond to any questions and kept me updated at every stage, so I never felt left in the dark. What stood out the most was how proactive and approachable they were – it genuinely felt like they were working in my best interest rather than just trying to complete a transaction. Overall, I would highly recommend Tembo to anyone looking for mortgage advice or support, especially first-time buyers or those who want a more personal and transparent service. The whole experience was smooth, professional, and far less stressful than I expected. Reviewed on: 5th March 2026

Excellent experience from start to finish.

Excellent experience from start to finish. Professional, friendly advisers. Prompt response to any questions. Made whole process stress free. Would highly recommend them. Reviewed on: 5th March 2026

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