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Tesco Bank: Clubcard Credit Card reviews

Name: Clubcard Credit Card
Rating: 4.17 (303 reviews)

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4.07

Based on 303 reviews, last reviewed 4th Sep 2024

67% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

57%

23%

10%

Latest highest rating:

4

Fast Customer Service. I have only had one problem and it was satisfied quickly. Reviewed on: 4th September 2024

Latest lowest rating:

1

Total lack of support on two credit card transaction... Total lack of support on two credit card transactions, one involving defective goods where a refund had been promised, and the other involving serious... Read more Reviewed on: 20th March 2024

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About this product

Tesco Bank Clubcard Credit Card reviews can help you to find out about the pros and cons of the Clubcard Credit Card credit card. What kind of features do Tesco Bank customers like? Find out more about the Tesco Bank Clubcard Credit Card by reading our trusted Smart Money People reviews. You can also write your own Tesco Bank Clubcard Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Tesco Bank Clubcard Credit Card reviews (303)

good service ,enjoy using them when you need most.

good service ,enjoy using them when you need most. Reviewed on: 17th January 2024

Great when things go well until you try to use credit card protection for a claim

Having had to pay out substantial funds for long lead time items paying by credit card should offer you protection via charge back or section 75 schemes. My vendor liquidated in the time from payment to expected delivery date so naturally i contacted Tesco Bank to start monies recovery. They actually deliberately employ obstructive people to avoid settling such claims. Not only that but due to the short period of customer access to statement / payments provided by Tesco, i was forced to make a Data Subject Access request under prevailing GDPR legislation to gain access to records held by Tesco, even after they emailed my to confirm they had found several payments amassing to more than my claim value. I have been forced to report their refusal to provide the data requested to the ICO for non-compliance to that legislation and without a break point response from Tesco Bank i cannot get satisfaction through the Financial Ombudsman Service. I now plan to take them to Court to recover the money they owe under Section 75 of The Consumer Credit Act. Of course whilst they’re messing me around i am accusing interest on a debt i don’t have. My advice avoid Tesco Bank entirely!! Go elsewhere! When Tesco quote “Every Little Helps” they mean to their greedy bottom line, not you as a customer. Avoid! Avoid! Avoid! Reviewed on: 6th December 2023

Terrible in every way

Bought a shop voucher as a gift. Charged a “cash” transaction fee for that. Then at month end an “ interest “ charge with zero explanation..except see summary..which is nowhere to be found. They are an amateur outfit and should be avoided Reviewed on: 27th November 2023

All very professional and friendly

Used them your many years and had no problems, always accommodating and professional Reviewed on: 31st August 2023

Simple payments and rewards

We purchase many of Tescos products from groceries to fuel. Prices are competitive and good quality. Reviewed on: 29th August 2023

Tesco credit card

Great service and reward points too when you spend Reviewed on: 24th August 2023

Great customer service!

Easy to use app, so rarely have any issues. However, when I have needed to contact customer services, they have been extremely quick to respond, helpful and efficient. Reviewed on: 22nd August 2023

Card payments

Tesco keep sending letters saying I have defaulted on my payments when my balance is in credit they Reviewed on: 21st August 2023

Nice credit card with clubcard points.

A useful credit card for spending and balance transfers. Reviewed on: 14th July 2023

Good product with an easy to use app

Easy for all to use, a good product that is rewarding too Reviewed on: 13th July 2023

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