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The Cumberland: Mortgages reviews

4.11
Based on 23 reviews, last reviewed 1st Sep 2023
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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91%
4 star
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3 star
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2 star
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9%

Latest highest rating:

5

Brilliant from start to finish From the first call to moving in the Cumberland kept me informed about my application, best part was being able to speak to the same person for the wh... Read more Reviewed on: 28th March 2022
Lewis Benson's avatar
Lewis Benson

Latest lowest rating:

1

Just awful I very much regret taking a mortgage out with this building society. Worst lender I’ve encountered in over 30 years. Customer service is non existant.... Read more Reviewed on: 1st September 2023
Ray's avatar
Ray

About this product

The Cumberland Mortgages reviews (23)

Review of the The Cumberland, Mortgages:

Renewing Mortgage

5
Incredible service from start to finish. I appreciated how all the staff were aware of my case so everytime I spoke to someone, I didn't have to keep repeating myself. Informative and very slick organisation Reviewed on: 2nd April 2021

Although we are retired the Cumberland made our mortgage possible so we could extend our home.

5
They went the extra mile to reassure us we could have a retirement mortgage to achieve our objective. Very helpful. Reviewed on: 1st April 2021

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5
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